Miriam Raleigh
Henderson,NV
Summary
Detail-oriented professional with excellent multitasking abilities. Dedicated team player with strong customer service skills. Highly motivated to succeed in all endeavors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Accountant Care Advocate
Gusto
10.2023 - Current
- Cross-trained in Accountant Care
- Provide exceptional customer service to the Partner Accounts in a timely, and professional manner
- Take full accountability and follow through until the issue has a resolution.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Insurance Agent
American Income Life
05.2023 - 08.2023
- Certified in Life, Health, and Accident Insurance
- Work with our clients to ensure they are protected in all aspects and their insurance fits with their lifestyle
- Educate clients on the benefits, and different types of insurance/coverage
- Work through the process of initial contact, booking appointments, to the point of sale with potential clients.
Sr. Project Coordinator
Messenger Corp
01.2022 - 03.2023
- Work with the design and sales teams on project scope and goals to manage multiple facets of a job - sign fabrication, installation, and venue operations
- Perform quality control on the project throughout development to maintain the highest standards, work with design and engineering teams to ensure alignment with fabrication and installation requirements, and adhere to contractual and budgetary obligations.
Project Coordinator
Studio James
03.2021 - 12.2021
- Assisted with all processes of the project from proposals to installs
- Placed orders and applying payments within company software
- Order management, including vendor management, tracking of lead-times, shipping status, delivery and installation at final destination.
Procurement and Project Manager
Abigail Elise Interiors Inc.
06.2018 - 03.2021
- Manage payments from clients, vendors and handle scheduling and payments to subcontractors
- Procure all furniture, case goods, lighting etc for the client, organize the installation of items to client's home
- Manage a team of six co-workers to ensure we are meeting project deadlines
- Work directly with clients and principal owner to relay any unforeseen changes and bring solutions.
Education
Human Resource Management and Services -
Purdue University Global Online
Online 06.2020
Bachelor of Science - Hospitality And Tourism Management
Purdue University
West Lafayette, IN12.2012
Extracurricular Activities
03/01/2020, 08/01/2021, Senior Activity Buddy, Caregiver Connections, Avon, CO
08/01/2024, Will be part of a 10-week volunteer program with Teens/Adults, Gigi's Playhouse, Henderson, NV
Certification
- Licensed Life and Health Insurance Agent NV
- Southern Nevada Food Handlers
Timeline
Accountant Care Advocate
Gusto
10.2023 - Current
Insurance Agent
American Income Life
05.2023 - 08.2023
Sr. Project Coordinator
Messenger Corp
01.2022 - 03.2023
Project Coordinator
Studio James
03.2021 - 12.2021
Procurement and Project Manager
Abigail Elise Interiors Inc.
06.2018 - 03.2021
Human Resource Management and Services -
Purdue University Global Online
Bachelor of Science - Hospitality And Tourism Management
Purdue University