Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miriam Ramos

Las Vegas

Summary

Dynamic and detail-oriented professional with a proven track record at CCSD, excelling in customer service and multitasking. Recognized for enhancing office efficiency and student satisfaction through effective communication and problem-solving. Adaptable team player committed to continuous improvement and adept at managing sensitive information with confidentiality.

Overview

7
7
years of professional experience

Work History

OSII

CCSD, East Career and Technical Academy
12.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Helping translate in situations related to student behaviors.
  • Communicating and assisting parents
  • Working with the CTE programs budget
  • Registrar backup
  • Banker backup
  • Processing requested orders from teachers
  • Processing the student Aide attendance

Clerk - Registrar

CCSD, Sunrise Acres ES
06.2018 - 12.2021
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Improved office efficiency by digitizing paper files and organizing digital records.
  • Streamlined document retrieval, meticulously filing documents both physically and electronically.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
  • Facilitated student registration with admissions and records departments for smooth administration processes.
  • Promoted adherence to FERPA regulations by implementing strict confidentiality protocols when handling sensitive student information.
  • Participated in the development of institutional policies related to registration, grading, and graduation requirements, ensuring a consistent approach across all departments.
  • Prepared balanced course schedules, student rosters and class lists.
  • Analyzed enrollment trends to advise on potential curriculum adjustments and resource allocation.
  • Coordinated with faculty to schedule classes, optimizing resource use and accommodating students' needs effectively.
  • Ensured compliance with federal and state regulations regarding student records, safeguarding privacy and institutional reputation.
  • Collaborating with the Counselor processing and translating paperwork regarding students discipline.
  • Reaching out to different programs to help students with behavior issues.
  • Writing and delivering reports to appropriate school personnel and other agencies.


Education

PALMDALE HIGH SCHOOL
Palmdale, CA
06-1993

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking Abilities
  • Multitasking
  • Dependable and responsible

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

OSII

CCSD, East Career and Technical Academy
12.2021 - Current

Clerk - Registrar

CCSD, Sunrise Acres ES
06.2018 - 12.2021

PALMDALE HIGH SCHOOL

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