Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miriam Rocha

Oswego,IL

Summary


Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in [Desired Position] role.

Overview

2
2
years of professional experience

Work History

Retail Associate

Ross Dress for Less
09.2024 - Current
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.

Receptionist/HR Clerk

Newly Weds Foods Inc.
04.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
  • Assisted in event planning and execution, ensuring seamless operation of company functions.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Increased HR productivity by maintaining accurate databases for payroll processing, benefits administration, and performance evaluations.
  • Served as a trusted point of contact for employees seeking assistance or guidance on HR-related matters.
  • Organized various company events and gatherings, fostering a strong sense of community and teamwork among employees.
  • Coordinated open enrollment periods for benefit programs, ensuring timely communication of plan changes to all employees.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Prepare courier air bills, coordinate shipments and verified billing.


Education

EDUCEM
Mexico

Skills

  • Customer engagement
  • Positive and engaging demeanor
  • Organization skills
  • Reliability and punctuality
  • Time management
  • Verbal and written communication
  • Microsoft office
  • Billing and invoicing
  • Data entry
  • Office administration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Associate

Ross Dress for Less
09.2024 - Current

Receptionist/HR Clerk

Newly Weds Foods Inc.
04.2023 - Current

EDUCEM
Miriam Rocha