Summary
Overview
Work History
Education
Skills
Timeline
Generic
Miriam Rodriguez

Miriam Rodriguez

Wake Forest,NC

Summary

Attained up to 5 years of customer service, providing skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Sociable, efficient, and attentive worker. Eager customer service worker always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

4
4
years of professional experience

Work History

Nanny/Caregiver

Jez Lubenetski
08.2022 - Current
  • Attentive to children's behavior, health and well-being as well as physical, emotional and mental development.
  • Cooks nutritious meals to promote healthy diet.
  • Develops lasting relationships with families by encouraging open communication and delivering positive feedback.
  • Tends to children's general needs while providing supervision for safety in day-to-day activities.
  • Participates in hands-on learning activities with children incorporating art.
  • Monitors indoor and outdoor playtime by guiding activities while watching for dangers.
  • Provides safe transportation to and from activities and events.
  • Implementes creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.

Hostess & To-Go Server

Shuckers Oyster Bar & Grill
09.2021 - 05.2023
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Addressed complaints to kitchen staff and served replacement items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Trained new employees to perform duties.
  • Presented menus and answered questions regarding items.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Collected payments and provided accurate change.

Cashier

Wegmans Supermarket
02.2022 - 08.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.

Line Worker and Server

Chipotle Grill
03.2020 - 09.2021
  • Operated cash register to process cash, check and credit card transactions.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Set up, restocked and cleaned dining areas.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Associate of Arts - Advertising And Graphic Design

Wake Technical Community College
Raleigh, NC
11.2025

High School Diploma -

North Carolina Cyber Academy
Durham, NC
05.2022

Skills

  • Customer Service
  • Cash Handling
  • Hardworking
  • Good Decision Making
  • Social integration
  • Early Childhood Education
  • Promoting Good Behavior
  • Boundary Setting
  • Dependable and Responsible
  • Effective Team Leader
  • Time management
  • Valid Driver's License
  • Childcare Techniques
  • Approachable
  • Cleaning and Sanitary
  • Emotionally Supportive
  • Active Listener
  • Dependable and Reliable
  • Friendly and Helpful
  • Relationship Building
  • Detail-Oriented
  • Efficient
  • Friendly

Timeline

Nanny/Caregiver

Jez Lubenetski
08.2022 - Current

Cashier

Wegmans Supermarket
02.2022 - 08.2022

Hostess & To-Go Server

Shuckers Oyster Bar & Grill
09.2021 - 05.2023

Line Worker and Server

Chipotle Grill
03.2020 - 09.2021

Associate of Arts - Advertising And Graphic Design

Wake Technical Community College

High School Diploma -

North Carolina Cyber Academy

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Miriam Rodriguez