Miriam Rosas
San Juan,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
HEB Grocery
New Braunfels, Texas
09.2016 - 09.2017
- Coached new employees on administrative procedures, company policies and performance standards
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
- Sorts all incoming bills between those to be sent to Accounts Receivable and listing and filing those paid by the store
- Emails Partner hours to Payroll each week, audits payroll report to ensure hours are listed properly, monitors XPTR reports listing regular and overtime hours and compares hours paid with those sent to payroll
- Coordinate and track store hiring needs, store interviews, new hires and orientations, exit interviews and results for turnover
- Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs
- Supported departmental operations, including filing, monthly report preparation and vendor requisitions
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures
- Monitored and tracked project performance data with Excel spreadsheets to generate reports and keep management informed of important trends
- Tracked and submitted employee time sheets to accounting department for payroll processing
- Guided administrative and professional staff through computer and software problems
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Administrative Assistant
IDEA PublicSchools
Austin, Texas
07.2013 - 07.2015
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
- Coordinated domestic travel arrangements, including booking airfare, hotel and ground transportation
- Perform office automation support, using multiple automated programs and software such as databases, spreadsheets, and graphics in support of the clerical and administrative work
- Maintain supervisor’s calendar and schedule appointments without prior approval. Based upon personal knowledge of his workload, interests, commitments, and current important issues
- Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
- Performed complex administrative management of sensitive and confidential issues
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs
- Tracked inventory and ordered office supplies encouraging cost-effective solutions
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
Administrative Secretary
Future Link
Austin, Texas
07.2012 - 11.2013
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks
- Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands
- Answered phone calls by 2nd ring and asked appropriate questions to determine which department or staff member could be of service
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance
- Conducted thorough research using various media sources to obtain relevant data for staff requirements
- Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management
Administrative Assistant
Texas Veterinary Board Of Examiners
Austin, Texas
11.2012 - 06.2013
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Prepare and disseminate information concerning agency programs and procedures
- Prepare and distribute correspondence, reports, studies, forms, and documents
- Perform general office duties, such as ordering supplies and performing basic record keeping
- Respond to inquiries regarding rules, regulations, policies, and procedures
- Executed record filing system to improve document organization and management
- Participated in staff project meetings, transcribed meeting minutes and tracked project statuses
Litigation Paralegal
The Law Office Of Thomas Wayland
McAllen , Texas
12.2009 - 06.2012
- Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial
- Completed electronic court filings at state and federal levels
- Managed billable hour tracking, payroll, client invoicing and schedules for attorney office
- Drafted correspondence and case documentation and disseminated materials to appropriate parties
- Managed office functions to support staff
- Provided customer service
- Interviewed clients on interrogatories and recorded answers in writing, reviewing answers with attorneys and preparing answers in final form for submission
- Communicated pertinent information to clients via phone, email and mail
Education
Some College (No Degree) - Paralegal
South Texas Vocational Technical Institute - McAllen
East Texas, PA2011
Skills
- Administrative support
- Payroll and budgeting
- Critical Thinking
- Time management
- Conflict resolution
- Master calender management
- Travel coordination
- Event planning
- Records management systems
- Sensitive material handling
Timeline
Administrative Assistant
HEB Grocery
09.2016 - 09.2017
Administrative Assistant
IDEA PublicSchools
07.2013 - 07.2015
Administrative Assistant
Texas Veterinary Board Of Examiners
11.2012 - 06.2013
Administrative Secretary
Future Link
07.2012 - 11.2013
Litigation Paralegal
The Law Office Of Thomas Wayland
12.2009 - 06.2012
Some College (No Degree) - Paralegal
South Texas Vocational Technical Institute - McAllen