Dynamic Scheduling Coordinator at MSU with a strong work ethic and proven problem-solving skills. Expert in optimizing surgical schedules and maintaining data integrity, enhancing patient flow and resource allocation. Recognized for effective communication and collaboration with healthcare teams, ensuring compliance and improving operational efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
MSU
05.2024 - Current
Coordinated scheduling for surgical procedures, ensuring optimal resource allocation and patient flow.
Communicated effectively with healthcare teams to confirm patient readiness and procedure details.
Maintained accurate records of surgical schedules, promoting data integrity and compliance with regulations.
Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
Coordinated pre-surgical testing requirements to minimize delays or cancellations on the day of surgery.
Maintained confidentiality and compliance with HIPAA regulations while handling sensitive patient information and documentation.
Assisted in maintaining an up-to-date surgical calendar
CNA Medical Scheduler
RMC
06.2020 - 05.2024
Monitored vital signs, ensuring accurate documentation and timely reporting to nursing staff.
Collaborated with healthcare team members to develop and implement individualized care plans.
Assisted healthcare providers with patient examinations and procedures, ensuring compliance with protocols.
Educated patients on treatment plans and follow-up care, fostering effective communication and understanding.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Coordinated patient scheduling across multiple departments to optimize appointment availability.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
Home Health Aide
Sun Crest Omni
08.2011 - 03.2021
Delivered personalized care plans to enhance patient comfort and well-being.
Administered medications and monitored vital signs to ensure health stability.
Assisted patients with daily living activities, promoting independence and dignity.
Collaborated with healthcare teams to coordinate effective treatment strategies.
Implemented improvements in care routines, increasing efficiency of service delivery.
Advocated for patients' needs, ensuring compliance with medical directives and preferences.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Provided mobility assistance such as walking and regular exercising.
Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Assisted with end-of-life care.
Trained new staff members on best practices for home health care.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA
Baya Point Nursing Rehabilitation
02.2008 - 04.2011
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff promptly.
Implemented infection control measures, enhancing patient safety standards.
Coordinated communication between patients, families, and healthcare providers to ensure clarity in care delivery.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Built rapport with patients and families, providing emotional support during difficult times.
Supported daily operations by preparing patients for therapy sessions.
CNA
Lake City VA Medical Center
06.2007 - 02.2008
Maintained accurate patient records in electronic health systems, improving data accessibility and accuracy.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Worked effectively in fast-paced environments.
Supported nursing staff during medical procedures by providing necessary supplies and equipment, as well as assisting in patient positioning.
Responded quickly to emergency situations involving patients, demonstrating strong critical thinking skills under pressure while working closely with the medical team to provide lifesaving interventions.
Monitored vital signs and reported any abnormalities to nursing staff promptly, contributing to optimal patient outcomes.
Conducted regular rounds throughout assigned unit checking on the well-being of patients and promptly addressing any concerns or issues.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Test and record glucose levels
Colleted specimens and data
Telemetry monitor
Senior Certified Nursing Assistant
Jenkins Veterans Domicilliary
08.2006 - 07.2007
Administered medications and monitored vital signs, ensuring adherence to safety protocols and regulations.
Maintained accurate records of patient care,condition,progress and concerns
Schedule and accompanied clients to medical appointments
Report any unusual circumstances in patient's condition
Monitor expiration of medical supplies and medication
Human Services Worker 2
Northeast Flordia State Hospital
10.2006 - 01.2007
Monitored patient behavior and mental status, documenting changes to inform treatment plans.
Assisted in therapeutic activities, promoting engagement and support in recovery processes.
Collaborated with interdisciplinary teams to coordinate individualized care strategies for patients.
Implemented safety protocols, ensuring a secure environment for both patients and staff.
Respond appropriately to physical, emotional and developmental needs of patient
Perform contraband searches
Conduct 15 minute and unscheduled checks on patients
Provide patient assessments upon admission and discharge
Mental Health Technician
Ten Broeck Hospital
12.2003 - 06.2006
Educated patients and families on mental health management techniques and available resources.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Health Technician PMRS GS6 (40 Hours/week) at Department of Veterans AffairsHealth Technician PMRS GS6 (40 Hours/week) at Department of Veterans Affairs