Miriam Terkowski

Taking initiative - Problem Solving
Leading complex sales cycles SMB/ Corporate
Wearing multiple hats
Negotiation/ Influence decisions
Consultative approach

Difficult conversationS

Corporate compliance

Revenue growth of 30% across client portfolio

• Taking initiative - Problem Solving
• Decision making based on operation + people+ budget
• Business Modeling + Making an Impact
• Revenue growth of 30% by implementing a client services strategy
• Wearing multiple hats
• *EOS Self-Implementation
• Process Streamline, Contracts, Policies.
• Employee Lifecycle resolution of team members' relations issues

• Led localization and production for +30 Global brands
• C-Suite relationships
• Global Account Management / Key Accounts
• MSA Management
• New Business Units opening
• Complex Sales Cycles / New Business
• Brand Messaging
• Usage rights / Legal/ Compliance
• Negotiation/ Influence decisions
• Product Portfolio expansion
• Hiring manager: Employee lifecycle experience, onboarding performance reviews, coaching

• Led localization and production for +30 regional brands with $20M ad spend on digital media and broadcast TV in LatAm markets, liaising with compliance
• Managed large sales cycles, including pitching and presenting to the C-suite
• Executed strategy to Onboard users to ZONZA & FIDO - Enterprise SaaS, achieving 95% of active users
• Trusted partner to launch campaigns: Barbie 60th Anniversary/ Let's be Kids (Fisher-Price)
• Corporate Compliance + Regulatory bodies
• Hiring manager: Employee lifecycle experience, onboarding performance reviews, coaching

STATS

• Portfolio expansion securing +10 new contracts
• 1 Case study with Global projection
• Trusted partner to launch campaigns: Barbie 60th Anniversary/ Let's be Kids (Fisher-Price)

• Managed customer success for +30 Mattel Global brands, increasing agency score and revenue by 25%
• Directed Mattel´s post-production teams, acting as the asset guardian for +400 annual productions
• Be the main PoC at a Global Scale, delivering exceptional Client Service to the C-Suite and Managers.
• Executed strategy to Onboard users to ZONZA & FIDO - Enterprise SaaS achieving 95% of active users
• Championed adherence to global brand standards experience
• Corporate Compliance + Regulatory Bodies
• Led talent management for a portfolio of 200 talents (e.g., SAG-AFTRA artists, models, voice-over), including procurement, contracts, and finances for global brands

STATS

• Trusted partner to launch the iconic campaign: 'Dads who play Barbie' During the Super Bowl
• Optimizing operational costs at 40%
• Revenue growth in 30% by opening new revenue streams

• Executed comprehensive customer success initiatives in EU, APAC NA regions for prestigious clients including BAT, Unilever, SABMiller, and Santander Bank; boosted client satisfaction ratings by 20% within one year
• Worked with Senior teams on strategic projects with Global projection.
• Business Intelligence & Risk reduction
• Understanding market/ consumers
• Innovation and portfolio development
• Influence decisions

STATS

• Increased client satisfaction in 20% according to client survey
• Increased revenue by 35% through new business openings and case studies
• Reduced deliveries by 25% less of average.