Miriam Torres
E. Stroudsburg,PA
Summary
Experienced Executive Administrative Support Professional with a proven track record of thriving in fast-paced environments. Possess strong organizational, technical, and interpersonal skills. Recognized for being trustworthy, ethical, and discreet, with a commitment to delivering superior customer service. Demonstrates confidence and poise when interacting with individuals at all levels. Maintains a detail-oriented and resourceful approach to project completion. Proven ability to multitask effectively and deliver results efficiently.
Overview
26
26
years of professional experience
1
1
Language
Work History
Executive Assistant to V.P. Legal Affairs & General Counsel and to Director of Risk Management
RWJ Barnabas Health/Trinitas Regional Medical Center
04.2020 - Current
- Company Overview: Cancer Center, Elizabeth, New Jersey - 908-994-5000
- Manage and coordinate executives’ day-to-day meeting schedule.
- Schedule various meetings including Zoom and Conference calls.
- Expeditiously prepare and submit quarterly property tax bills.
- Provide high-level administrative support to Vice President and Director of Risk Management.
- Answer to Assistant Vice President's and Director’s phones.
- Approval/ordering of all supplies, maintaining records and performing basic bookkeeping.
- Approval and submission of invoices check request, expense reports.
- Various communications, i.e. emails, memos, faxes and letters.
- Maintain updated Excel spreadsheet of new cases for Risk Management.
- Maintain updated Excel spreadsheet of all product recalls for Risk Management.
- Maintain updated Excel spreadsheet of hospital’s commercial/auto insurance policy.
- Maintain updated Excel spreadsheet of hospital’s general liability and hospital professional liability insurance.
- Maintain and update policies and procedures for the Director, Risk Management.
- Coordinate with Medical Staff Specialist and Credentials department regarding Certificate of Liability.
- Operate and update MediTract database for all hospital contracts.
- Review incident reports on Verge Health and disperse to Corporate Legal.
- Cancer Center, Elizabeth, New Jersey - 908-994-5000
Patient Access Registrar to Ambulatory Surgery Center
Trinitas Regional Medical Center
02.2018 - 03.2020
- Company Overview: Ambulatory Surgery Center - 225 Williamson Street, Elizabeth, New Jersey - 908-994-5000
- Provide high-level customer service to Ambulatory Surgery-Short Stay, Cardiac Cath, and Operating Room.
- Greet patients registered for surgery, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Operate telephone to answer, screen, and forward calls, providing information and taking messages.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Verify patient’s demographics, health insurance, Medicare and updated their file.
- Collect all fees, Attestation and Living Will.
- Administrative duties: faxing, typing, filing, printing, copying, answer telephones, heavy follow-up.
- Ambulatory Surgery Center - 225 Williamson Street, Elizabeth, New Jersey - 908-994-5000
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Legal Assistant – Bankruptcy & Foreclosure Defense
Kasuri Byck, LLC
12.2016 - 02.2018
- Company Overview: 340 Rt. 1 N, Edison, New Jersey 08817 - 732-253-7630
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
Legal Assistant – Bankruptcy Law
Moffa & Breuer, PLLC
02.2012 - 08.2016
- Company Overview: 1776 N Pine Island Rd, Ste. 102, Plantation, FL 33322 - (954) 634-4733
- Prepare voluntary petition for chapter 7 and 13.
- E-File petition with the bankruptcy court.
- Prepare and upload all documents to the trustee’s office via e-file.
- Prepare retainer for 2004 Examination.
- Follow up with client to remind them of their 341 Meeting of Creditors.
- Organize and maintain physical files in the office, as well as electronic files on hard drive.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
- Improved efficiency in document production and management through introduction of advanced software tools.
PBX Operator – Communications Department
University Hospital & Medical Center
01.2007 - 08.2016
- Company Overview: 7201 North University Dr, Tamarac, FL – 954-721-2200
- Provide connections to police, ambulance or fire department when emergencies are reported.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Created and maintained company phone directory with current extensions and staff information.
- Improved customer satisfaction by efficiently handling and routing incoming calls to appropriate departments.
- Organized voicemail systems and message retrieval processes, enabling team members to access important information quickly.
- Supported company operations by managing multiple phone lines simultaneously, prioritizing urgent matters as needed.
- Managed conference call setups for large groups on request, facilitating smooth business communications across teams.
- Assisted colleagues in troubleshooting technical issues related to the telephone system, contributing to seamless workflow.
- Monitored call volume, call length and other related metrics and consistently met objectives.
Legal Assistant – Bankruptcy & Foreclosure Defense
Law Offices of Michael H. Johnson, P.A.
03.2011 - 02.2012
- Company Overview: 3601 W Commercial Blvd Ste. 31, Fort Lauderdale, FL 33309 - (954) 535-1131
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Streamlined communication between legal team members, fostering collaborative work environment.
Administrative Assistant VII & Word Processor - Intellectual Property/Legal Department
Pfizer, Inc.
09.1999 - 07.2006
- Company Overview: 235 E 42nd St, New York, NY 10017 - 212-733-2323
- Prepare patent application using ISIS and ChemDraw Molecule Editor.
- Train assistants and attorneys on the newest software application used at the USPTO.
- Heavy calendaring between the Examiners, Attorneys, and Inventors.
- Format and construct various correspondence and legal documents using Excel and Word.
- Prepare Power Point presentations.
- Travel arrangement and prepare expense reports.
- Administrative duties, faxing, typing, filing, printing, copying, answering telephone, assist attorneys in the Legal Department.
Education
Bachelor of Arts - Social And Criminal Justice
University of Arizona Global Campus
Chandler 05.2025 - Current
Skills
Microsoft Office proficient
Meticulous attention to detail
Strong problem solver
Self-starter
Manage Calendar, meetings & appointments
Strong organizational and time management skills
Exceptional Customer Service
Calendar management
Timeline
Bachelor of Arts - Social And Criminal Justice
University of Arizona Global Campus
05.2025 - Current
Executive Assistant to V.P. Legal Affairs & General Counsel and to Director of Risk Management
RWJ Barnabas Health/Trinitas Regional Medical Center
04.2020 - Current
Patient Access Registrar to Ambulatory Surgery Center
Trinitas Regional Medical Center
02.2018 - 03.2020
Legal Assistant – Bankruptcy & Foreclosure Defense
Kasuri Byck, LLC
12.2016 - 02.2018
Legal Assistant – Bankruptcy Law
Moffa & Breuer, PLLC
02.2012 - 08.2016
Legal Assistant – Bankruptcy & Foreclosure Defense
Law Offices of Michael H. Johnson, P.A.
03.2011 - 02.2012
PBX Operator – Communications Department
University Hospital & Medical Center
01.2007 - 08.2016
Administrative Assistant VII & Word Processor - Intellectual Property/Legal Department
Pfizer, Inc.
09.1999 - 07.2006