Miriam Urmeneta Ruvalcaba
Everett
Summary
Dynamic professional with experience at YMCA and Kids N Us, excelling in communication and child development. Proven ability to create engaging activities and foster strong relationships with children and parents, ensuring a safe and nurturing environment. Recognized for exceptional customer service and organizational skills, enhancing program effectiveness and participant satisfaction.
Overview
7
7
years of professional experience
Work History
Concierge
Seattle Heights Condominium
Seattle
01.2025 - 06.2025
- Meet and greet the residents, and assist residents and guests by answering inquiries by telephone or in person.
- check and screen all visitors, guest and any contractor staff, ensuring that they have permission to be present in the building
- Report any suspicious/unusual behavior, calling the police if necessary
- Be able to give a clear and concise handover at the end of the shift, highlighting any events that have occurred, and forthcoming events.
- Maintain a clean and smart appearance at all times, maintaining an organized, professional workspace.
- Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of the building doors, service area, delivery areas and ground
- Handled complaints from customers in an efficient manner while working toward satisfactory resolutions.
- Handle mail and package deliveries. Keeping items secure.
Lead Teacher/Assistant Teacher
Kids N Us
Everett
08.2018 - 09.2019
- Communicate with parents regularly about their children's growth, goals, and progress, as well as providing center, curriculum updates, and reviewing areas requiring improvement.
- Facilitate daily routines such as free play, snacks, naps, circle time, singing songs, reading stories, and playing games.
- Delegate tasks such as leading activities, taking supply inventory, restocking supplies, and basic cleaning of the classroom
- Built and strengthened a positive relationship with the children and parents.
- Prepared and maintained classroom environments appropriate for the children's learning and physical, social, and emotional development.
Site Assistant
YMCA
Mukilteo
06.2025 - 08.2025
- Provide participants with the appropriate leadership during the program.
- Prepare activities that are developmentally appropriate for the age of the children.
- Keep the room neat and orderly.
- Assist with participant check-in and check-out.
- Provided customer service to on-site personnel, answering questions, and providing information as needed.
Education
High School Diploma -
Sequoia Hight School
Everett, WA06-2012
Skills
- Communication skills
- Customer service
- Activity planning
- Organizational skills
- Problem solving
- Child development
- Relationship building
- Safety awareness
Languages
Spanish
Limited
Volunteer
- At YMCA childcare from March 2018- June 2018
Timeline
Site Assistant
YMCA
06.2025 - 08.2025
Concierge
Seattle Heights Condominium
01.2025 - 06.2025
Lead Teacher/Assistant Teacher
Kids N Us
08.2018 - 09.2019
High School Diploma -
Sequoia Hight School
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