Miriam Zapata
Port Arthur,TX
Summary
Dynamic Health and Safety Coordinator with a proven track record at Primoris Pipeline Inc., enhancing safety training and streamlining onboarding. Expert in managing compliance platforms like ISNetworld, Veriforce and Avetta while fostering strong team relationships. Achieved significant improvements in training effectiveness and employee productivity through innovative strategies and continuous improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health and Safety Coordinator
Primoris Pipeline Inc.
02.2022 - Current
- Enhanced employee safety knowledge by developing and delivering comprehensive health and safety training programs.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
- Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
- Cultivated strong relationships with management at all levels of the organization, fostering trust and collaboration in support of shared learning objectives.
- Conducted thorough needs assessments to identify skill gaps and develop appropriate training solutions.
- Managed new employee orientation training process for all employees in 3 different buisness units each year.
Construction Training Administrator
Primoris Field Services
04.2019 - 02.2020
- Maintained accurate records of completed training courses, certifications, and employee progress for easy reference by management teams.
- Developed comprehensive training schedules, ensuring timely completion of required courses for construction personnel.
- Facilitated effective communication between trainers and trainees, fostering a positive learning environment during each session.
- Managed new employee orientation training process for the segment employees each year.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Trained new hires to perform cross-training exercises with experienced workers.
- Directed field training to enhance participants' skills.
Waitress
Taco Rey Mexican Restaraunt
08.2017 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Some College - College Basics
Lamar Institute of Technology
Beaumont, TXSkills
- Manage compliance in ISNetworld, Avetta, and Veriforce
- Training Evaluator for NCCER, Energy Worldnet & Veriforce
- Navigate Power BI and Intelex
- Record-keeping for all training platforms and in house training
- Time management abilities
- Continuous Improvement
- Safety Training
- Teamwork skills
Certification
- NCCER Proctor & Evaluator
- Energy Worldnet Proctor and Evaluator
- OQSG Proctor
Languages
Spanish
Native or Bilingual
Timeline
Health and Safety Coordinator
Primoris Pipeline Inc.
02.2022 - Current
Construction Training Administrator
Primoris Field Services
04.2019 - 02.2020
Waitress
Taco Rey Mexican Restaraunt
08.2017 - Current
Some College - College Basics
Lamar Institute of Technology
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