Miriam Zelaya
Social Media Manager
Remote,AZ
Summary
As a passionate and dedicated Social Media Manager, I have immersed myself in the world of social media management over the past year, equipping myself with the knowledge and tools necessary to help businesses thrive online. Bilingual and committed to fostering strong client relationships, I believe in the power of effective communication and constructive feedback to achieve outstanding results. I am dedicated to understanding the unique needs of each company I work with, and I am committed to working hard to deliver tailored strategies that align with their goals. Together, we can elevate your brand's online presence and achieve remarkable success.
Overview
25
25
years of professional experience
6093
6093
years of post-secondary education
1
1
Certificate
2
2
Languages
Work History
Social Media Manager
Veme Social
10.2024 - Current
- Optimize social media profiles and implement tools like Google Calendar for efficient appointment management
- Develop branded templates and conduct audience research to enhance content strategy
- Create and schedule engaging content ideas with captions for consistent online visibility
- Build and maintain a Facebook business page, crafting interactive stories and providing training for sustainable social media management
Instacart shopper/Customer Service/ Personal Shopper
Instacart
04.2020 - 11.2023
- Delivered exceptional customer service by maintaining clear communication with clients and ensuring satisfaction with product replacements or removals
- Managed and fulfilled shopping orders efficiently, selecting quality products while adhering to client preferences
- Demonstrated strong time management and organizational skills by coordinating multiple orders and meeting delivery deadlines
- Built strong client relationships through professionalism and attentiveness, contributing to repeated business and positive feedback
- Developed a thorough understanding of grocery inventory, nutritional information, and substitution strategies to provide optimal client options
Real Estate Appraiser - Executive Assistant
01.2000 - 01.2007
- Performed general office duties, including making copies, organizing files, faxing, and keeping the office tidy and audit ready
- Managed all appraisal orders from start to finish, ensuring seamless creation and development
- Scheduled and coordinated appointments for appraisals with clients and maintained the appraiser's daily calendar
- Oversaw and managed two trainee appraisers, evenly distributing workload to ensure efficiency
- Collaborated daily with loan brokers and real estate agents to gather information and schedule appraisal appointments
- Researched property details using the MLS system and gathered comparable property information
- Entered data into appraisal software for the appraiser's review and prepared reports
- Redesigned property sketches using specialized software to create professional visuals
- Delivered completed appraisal reports to clients and maintained confidentiality
- Acted as the appraiser's 'walking calendar,' ensuring schedules, appointments, and priorities were always up-to-date
- Coordinated travel arrangements, meetings, and events for the appraiser
- Ran personal errands and managed day-to-day tasks to keep operations running smoothly
Real Estate - Trainee Appraiser
01.2005 - 01.2006
- Marketed myself within the real estate and loan agent community, building a growing network of clients
- Conducted value checks to provide clients with preliminary property estimates
- Scheduled and managed appointments for property inspections with clients
- Conducted thorough on-site property inspections, taking detailed notes on upgrades, damages, and property features
- Captured professional photographs of properties, including interiors, exteriors, and surrounding areas
- Measured and sketched properties to create accurate layouts using manual tools and software
- Documented and photographed comparable properties for use in appraisal reports
- Researched and gathered additional data, such as property records and market trends, to complete appraisal reports
- Entered collected information into appraisal software to create professional, accurate reports
- Ensured all reports were reviewed and approved by a licensed real estate appraiser
- Maintained a fast turnaround time of two days for finalized appraisal reports
- Delivered completed reports in professional formats via email or as printed documents to clients
- Developed expertise in all stages of the appraisal process, including client management, property inspections, and report creation
- Successfully balanced responsibilities as both a trainee and an executive assistant to a licensed appraiser
- Built a personal client base and established a foundation for future independent appraisal work
- Demonstrated strong organizational skills, ensuring timely and professional delivery of reports
- Learned to navigate real estate appraisal software and MLS systems effectively
Education
The Content Creator- Filmmaker
05.2001 - 11.2024
The Social Shells Accredited Program - Certified in social media
The Social Shells Program
OnlineUltimate Branding Course - undefined
Digital Marketing
Digital Boss Academy -
DBA
OnlineDigital Wealth Academy - undefined
Digital Marketing
Norco College - Business Administration-Concentration in Management
Norco College
Norco, CASkills
Customer Service
undefinedCertification
True, The Social Shells Accredited Program, 08/01/24, Business- Management Concentration, 01/01/18
Timeline
Social Media Manager
Veme Social
10.2024 - Current
Instacart shopper/Customer Service/ Personal Shopper
Instacart
04.2020 - 11.2023
Real Estate - Trainee Appraiser
01.2005 - 01.2006
The Content Creator- Filmmaker
05.2001 - 11.2024
Real Estate Appraiser - Executive Assistant
01.2000 - 01.2007
Ultimate Branding Course - undefined
Digital Marketing
Digital Wealth Academy - undefined
Digital Marketing
The Social Shells Accredited Program - Certified in social media
The Social Shells Program
Digital Boss Academy -
DBA
Norco College - Business Administration-Concentration in Management
Norco College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Full Professional
Spanish
Native or Bilingual
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