Summary
Overview
Work History
Education
Skills
Key Qualifications
Timeline
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MIRIAN ALEJO

MIRIAN ALEJO

Lakewood

Summary

Professionally fluent in English and Spanish with over 10 years of experience in customer service, with strong administrative skills. Consistent in meeting company quotas and multi-tasking in a fast paced environment. My duties involve typing, organizing, building relationships, and creating positive team environment for my colleagues and customers. Prioritize time-management, keen attention to detail, and deliver white-glove service to all customers.

Overview

12
12
years of professional experience

Work History

International Sales Manager

Surgamed/Short-Dated Surgical
10.2020 - Current
  • Manage relationship with international clients by accepting, rejecting or counter-offering prices.
  • Create new sales strategies and coordinate limited time offer specials by doing mail mergers, and campaigns on social media.
  • Lead and manage a sales team by setting daily tasks and monthly quotas.
  • Oversee international logistics and custom forms to get all orders delivered in a timely matter.
  • Yearly meet-up with clients and future clients by assisting FIME in Miami, FL to create stronger connections with our customers.

Sales Representative Manager / Administrator Manager

Orange Advance LLC / LFP Capital Partners
10.2018 - 03.2020
  • Guided sales representatives by ensuring all paperwork was complete before finding their customer the best match for a cash advance or line of credit.
  • Primary liaison between both Orange Advance and LFP Capital Partners effectively communicated reports of sales activity.
  • Conducted credit and background checks on merchants via Experian, CLEAR, and TLO to reduce the risk of a possible default customer.

Secretary

The Carpet Connection
06.2015 - 10.2018
  • Provided customer service and created a profile for each customer with their preferences in flooring and their home blueprints.
  • Provided the customer with stock waiting times and communicated with vendors on estimated time of restock.
  • Scheduled installation dates and payment plans.

Waitress / Organizer

Greenwald Caterers
11.2014 - 04.2015
  • Worked as a team serving food and drinks at weddings and other social events to give exceptional customer service and get great reviews.
  • Coordinated setups and
  • Helped staff work together to be organized and not fall behind schedule when we were under pressure.

Assistant

Camp Lakewood Together
07.2014 - 08.2014
  • Assisted a teacher helping Kindergarten students improve their English speaking and writing abilities.
  • Translated English words or paperwork to Spanish speaking children when required.
  • Helped students put their ideas into written work by proving the correct English words they were learning into short sentences.

Cashier / Assistant

International Supermarket
11.2012 - 05.2014
  • Handled all types of transactions including paying vendors.
  • Trained new employees in customer service and how to use their registers.
  • Conducted inventory for the store manager to keep stock up and gave new ideas for new product variety.

Education

High School Diploma -

Lakewood High School
Lakewood, NJ
01.2015

Associate of Applied Science - Business Administration

Ocean County College
Toms River, NJ
05-2025

Skills

  • Communication Skills
  • Quickbooks Knowledge
  • Fidelity/Cardknox Knowledge
  • MS Word
  • MS Excel
  • Run reports on TLO
  • Run reports on CLEAR
  • Run reports on Experian
  • Zoho CRM
  • Social media campaigns

Key Qualifications

  • Communication Skills
  • Quickbooks Knowledge
  • Fidelity and Cardknox Knowledge
  • Reads, Writes, and Speaks Spanish
  • MS Office / MS Word / MS Excel
  • Run reports on TLO, CLEAR and Experian

Timeline

International Sales Manager

Surgamed/Short-Dated Surgical
10.2020 - Current

Sales Representative Manager / Administrator Manager

Orange Advance LLC / LFP Capital Partners
10.2018 - 03.2020

Secretary

The Carpet Connection
06.2015 - 10.2018

Waitress / Organizer

Greenwald Caterers
11.2014 - 04.2015

Assistant

Camp Lakewood Together
07.2014 - 08.2014

Cashier / Assistant

International Supermarket
11.2012 - 05.2014

High School Diploma -

Lakewood High School

Associate of Applied Science - Business Administration

Ocean County College

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MIRIAN ALEJO