Mirian Alfaro

Professional experience:

· Manage end-to-end investigator site payments and reimbursable expenses across global clinical trials, ensuring accuracy, compliance, and timely processing in accordance with study budgets, contracts, and SOPs.

· Provide payment oversight and operational support for studies conducted across Latam Countries, Canada, and the US.

· Partner closely with Project Leads (PLs), Clinical Operations Leaders (COLs), Clinical Operations Associates (COAs), and Clinical Research Associates (CRAs) to ensure adherence to study procedures, contractual requirements, and payment milestones.

· Utilize Medidata Rave EDC to validate patient activities, completed visits, and payment-triggering events, ensuring accurate and compliant investigator reimbursement.

· Review informed consent forms (ICFs), monitoring reports, and essential study documentation through Veeva Vault to support payment eligibility assessments and audit readiness.

Mentored junior Site Payment Leads and supported onboarding and knowledge sharing.

· Lead the development of LATAM job aids and process documentation across regional teams.

· Perform study payment reconciliations to support accurate study closeout.

· Facilitated global business operations for multiple enterprise payment systems, enhancing overall operational effectiveness.

· Served as liaison between business teams, vendors, and technical stakeholders, ensuring seamless system access and efficient issue resolution.

· Analyzed business requirements and contributed to testing, validation, and implementation of new systems and process improvements, aligning with operational objectives.

· Supported change management initiatives promoting adoption of new processes and technologies.

· Managed end-to-end vendor onboarding processes, collecting, validating, and maintaining vendor information, including tax documentation, banking details, and compliance records.

· Performed controls and due diligence procedures to identify and mitigate potential fraud, financial, and compliance risks.

· Coordinated with internal stakeholders and external vendors to ensure timely and accurate invoice processing and payment execution in accordance with contractual terms and corporate policies.

· Maintained organized and audit-ready financial records, supporting internal audits, external reviews, and reporting requirements.

· Collaborated with cross-functional teams across global business units to address escalations, resolve payment discrepancies, and improve vendor experience.