Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mirian Blanco

Summary

Strong leader and problem-solver dedicated to streamlining operations promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take dedication of work to the next level of employment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Nursing Aide

KB Homecare
04.2015 - 10.2020
  • Greeting all patients/clients
  • Excellent customer service
  • Organize and remind client of medications
  • Schedule and confirm clients daily medical schedule and personal schedule assisting.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.ADL's,ROM.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Cashier/Deli Hostess

Stew Leonard's
06.2012 - 12.2016
  • Greet guests and attend to guests, provide exceptional customer service
  • Work the floor and attend to sales calls
  • Organize schedules and attend meetings for the company
  • Responsible for cash and credit transactions, closing out register and securing cash in registers for Managers
  • Assisted patrons with answering questions and helped them find what they needed within the facility.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.

Bus Matron

All County Bus Co.
10.2014 - 11.2016
  • Organize mass volume of work for an everyday weekly schedule
  • Communicate with drivers, parents, and students
  • Fax, type 45 wpm, answer phone calls, and call the board of education for any and all matters
  • Organize payroll and deliver it efficiently.
  • Assisted driver in monitoring and managing student behaviors to promote safety.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Secured special seats and restraint devices used by students.
  • Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
  • Responded to medical crises and behavioral problems to maintain safe travel.
  • Helped load and unload disabled and non-ambulatory passengers.

Secretary/Data Entrant

Scarsdale Med Group
03.2012 - 04.2015
  • Responsible for all documentation of patient files, computer and hard copies, including updating files with doctor's notes, insurance agencies, prescriptions, etc
  • Worked directly with various insurance companies on patient eligibility for in and out-of-network services
  • Managed office paperwork, answered phone calls, made appointments, etc
  • Provided patients with excellent customer service
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.

Education

No Degree -

Westchester Community College
Valhalla, NY

No Degree - Practical Nursing

Sarah Lawrence College
Bronxville, NY

Westchester School For Dental Assistants LLC
Elmsford, NY
04.2020

High School Regents Diploma -

Gorton High School
Yonkers, NY
06.2012

Skills

  • Customer service
  • Management
  • Data entry
  • Document Translation
  • Administrative Support
  • Event Coordination
  • Scheduling
  • Word Processing
  • Technical Support
  • Infection Control
  • Mobility Assistance
  • Electronic Charting
  • Quality Assurance
  • Patient Relations
  • Medical Terminology Knowledge
  • HIPAA
  • Customer Assistance
  • Product Restocking
  • Point-Of-Sale System Operation
  • Fluent in English,Spanish,French

Languages

English
Spanish
Native or Bilingual
Italian
Limited Working
French
Limited Working
German
Elementary

Certification

  • CNA - Certified Nurse Assistant
  • Certified Dental Assistant
  • RDA - Registered Dental Assistant

Timeline

Nursing Aide

KB Homecare
04.2015 - 10.2020

Bus Matron

All County Bus Co.
10.2014 - 11.2016

Cashier/Deli Hostess

Stew Leonard's
06.2012 - 12.2016

Secretary/Data Entrant

Scarsdale Med Group
03.2012 - 04.2015

No Degree -

Westchester Community College

No Degree - Practical Nursing

Sarah Lawrence College

Westchester School For Dental Assistants LLC

High School Regents Diploma -

Gorton High School

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Mirian Blanco