Mirian Smith
Elizabeth,New Jersey
Summary
Experienced in the property management industry, I have developed strong leadership and organizational skills that I am now eager to apply in a new field. Throughout my career, I have excelled in budget management and tenant relations, ensuring smooth operations and high levels of tenant satisfaction. With a proven track record in managing multi-use property operations and controlling expenses, I am a focused District Property Manager. Successfully monitoring and maintaining the grounds and operations for 181 units in Essex County, consistently minimizing complaints by proactively identifying and addressing issues to provide safe and appealing housing options. Seeking to leverage these transferable skills to create value and drive success in a new role.
Overview
9
9
years of professional experience
Work History
DISTRICT PROPERTY MANAGER
PARAMOUNT PROPERTY MANAGEMENT
12.2018 - Current
- Promoted sustainable practices throughout all managed properties to reduce the environmental impact and increase overall efficiency.
- Mentored new District Property Managers, sharing knowledge and experience to help them succeed in their roles.
- Negotiated contracts with vendors for cost-effective services, maintaining high-quality standards for all properties within the district.
- Conducted regular property inspections to assess condition, identify potential issues, and recommend necessary repairs.
- Developed comprehensive marketing strategies to attract new tenants and maintain high occupancy rates.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Managed a team of onsite staff members, providing guidance, support, and performance evaluations to encourage professional growth.
- Responded to Common Area Maintenance (CAM) inquiries.
- Handled conflict resolution among tenants effectively while maintaining a sense of fairness among the parties involved.
- Identified and addressed potential safety issues and liability concerns.
- Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
- Responded to escalated resident concerns and issues and monitored resolution.
- Reviewed financial forecasts, budget and operational goals.
- Addressed emergency situations promptly by developing contingency plans for various scenarios faced by properties within the district.
- Ensured compliance with local regulations by staying up-to-date on changes in laws affecting property management practices.
- Oversaw daily operations of multiple properties, ensuring consistent quality standards across the district.
- Negotiated vendor contracts and presented to owners for approval.
- Kept properties in compliance with local, state, and federal regulations.
DISTRICT PROPERTY COORDINATOR
PARAMOUNT PROPERTY MANAGEMENT
10.2015 - 07.2018
- Assist the District Property Manager’s & Maintenance Team in the proper administration and oversight of clerical tasks
- Assist District Property Manager with rent collections activity; collections calls.
- Lease review and tenant related lease questions
- Assist Property Managers with Clerical Actions pertaining to A/R & Collections
- Providing customer service, receiving maintenance related calls, and creating work orders
- Scheduling and re-scheduling work order with tenant
- Assigned Special Projects.
- Conducted thorough property inspections to identify areas requiring attention or improvement.
- Developed strong relationships with tenants, fostering a positive community atmosphere within managed properties.
- Collaborated with other department teams to address concerns related to leasing, accounting, or maintenance functions promptly and effectively.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Collected and maintained careful records of rental payments and payment dates.
Skills
- Yardi
- Service Max
- Microsoft Office
- Excel
- Word
- Outlook
- Rent Payment
- Rent collection
- Tenant relations
- Property inspections
- Property management expertise
- Regulatory compliance
- Tenant retention
Languages
Spanish
Native or Bilingual
Timeline
DISTRICT PROPERTY MANAGER
PARAMOUNT PROPERTY MANAGEMENT
12.2018 - Current
DISTRICT PROPERTY COORDINATOR
PARAMOUNT PROPERTY MANAGEMENT
10.2015 - 07.2018
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