Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mirian Sobiechowski

Staten Island,NY

Summary

Dedicated and results-driven Sales Coordinator with a proven track record of providing strategic leadership and coaching to global sales teams, driving sales and profitability.

Overview

10
10
years of professional experience

Work History

Key Account Sales Specialist

Alessi USA Inc,
09.2021 - 09.2023
  • Exercised strategic leadership and delivered coaching to a diverse team of more than 15 global Sales Representatives, propelling them toward the achievement of ambitious sales and profitability objectives
  • This resulted in an annual average of $350,000 in new client revenue, spanning across international markets.
  • Oversaw sales performance for over 100 clients, identifying gaps for sales opportunities and better communication.
  • Maintained composure and professionalism when faced with challenging situations.
  • Coordinated cross channel transfers to supplement wholesale demand, ensuring consistency across systems for cost updates and precision
  • Maintained the accuracy of prospective and current client data within the CRM system, facilitating continuous lead generation and data analysis.

Corporate Account Associate

Kartell
10.2020 - 04.2021
  • Provided top-tier customer service to large corporate wholesalers, ensuring accuracy throughout the process
  • Partnered with the external warehouse logistics team to maintain timely deliveries, appropriate documentation, and customized packaging
  • Implemented meticulous inventory management practices throughout the entire product lifecycle to ensure consistent inventory availability and minimize production and delivery delays
  • Directed brand expansion efforts through proactive outreach to both prospective and previous clients, resulting in the acquisition of new sales opportunities.

Sales Coordinator

Kikkerland Design Inc.
10.2017 - 07.2020
  • Supported four Northeast & Southeast sales groups by ensuring all accounts were up-to-date, PO’s were amended, orders were expedited, vetted and processed new account referrals
  • Coordinated between the accounting team and the wholesale team on a daily basis to ensure clients orders were released and shipped on time
  • Partnered with the sales teams to help them manage and track their progress against their sales plans
  • Managed wholesale requests and sampling for all accounts
  • Responsible for creating new accounts and ensuring all of the required paperwork is completed
  • Followed-up with our accounts to ensure payments were received
  • Handled incoming and outgoing calls, and recorded accurate messages on our Winslow System
  • Assisted customers and sales representative with PO inquires, discrepancies, call tags, deliveries, replacements, and special orders
  • Handled special requests for samples for tradeshows, reps and wholesale customers
  • Helped the ecommerce team monitor customer web sites for MAP policy compliance.

Operations Assistant/Customer Service

Tiffany & Company
07.2014 - 10.2017
  • Responsible for completing and analyzing department reports within strict deadlines, including Open Will Calls, COM Inventory, Daily Exception Reports, and TFB
  • Accountable for entering all communications and updates to customer records in the AS400 Repair System and CRM system in a clear and timely manner
  • Processed and closed all COM service orders, Repairs, Will Calls, Point Sales accurately and completely
  • Adhere to all established company policy and procedures when processing abandoned merchandise, pending orders, and meltdowns in a timely matter
  • Completed special projects assigned by management
  • Provided progress updates and communicated delays to ensure deadlines were met and suggested alternatives when necessary
  • Ensured all telephone inquiries from internal and external customers were being responded to in a professional and courteous on my direct extension, operator line, or the customer service hunt line 4001.

Seasonal Office Assistant/Cashier

Tiffany & Company
11.2013 - 07.2014
  • Sorted bills and invoices to ensure strict guidelines were being followed
  • Responsible for balancing all POS register draws accurately
  • Accountable for all floor’s terminal analysis
  • Responsible for filling out deposit forms in compliance with company policies
  • Accountable for picking up excess currency from POS systems as well as providing change.

Education

B.A. in Communications and Sociology -

The State University of New York At Buffalo

Skills

  • Administrative Support
  • Adaptability
  • Communication
  • Customer service
  • Digital platforms
  • Technology proficiency

Languages

Spanish
Native or Bilingual
Italian
Elementary

Timeline

Key Account Sales Specialist

Alessi USA Inc,
09.2021 - 09.2023

Corporate Account Associate

Kartell
10.2020 - 04.2021

Sales Coordinator

Kikkerland Design Inc.
10.2017 - 07.2020

Operations Assistant/Customer Service

Tiffany & Company
07.2014 - 10.2017

Seasonal Office Assistant/Cashier

Tiffany & Company
11.2013 - 07.2014

B.A. in Communications and Sociology -

The State University of New York At Buffalo

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Mirian Sobiechowski