Mirian Alejandra Rivera (Allie)
Bethesda,MD
Summary
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service that feels great.
Overview
9
9
years of professional experience
Work History
FOH Supervisor & Head Bartender
Founding Farmers
06.2015 - Current
- Monitored financial transactions closely to prevent discrepancies in cash handling procedures during shifts.
- Streamlined FOH operations for increased efficiency and enhanced guest experience.
- Implemented new training programs for FOH staff for orientation.
- Maintained open lines of communication between FOH supervisors, BOH managers, and owners for successful collaboration on daily operations.
- Providing service that feel great.
- Coordinated special events such as private parties , catering events or group reservations, ensuring seamless execution from start to finish.
- Handled customer complaints professionally, resolving issues quickly to maintain a positive dining experience.
- Controlled bar costs and inventory numbers and supplies to prevent waste.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Served consistent portions following recipes and control standards.
- Closed out cash register and prepared cashier report at close of business.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
BOH Line Cook
Seasons 52
11.2022 - 01.2024
- Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
- Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
- Maintained high standards of cleanliness, resulting in a consistently top-rated health inspection score.
- Effectively communicated with front-of-house staff members on order modifications or allergy concerns for guest satisfaction.
- Managed time effectively, prioritizing tasks to ensure prompt meal service during peak hours.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared and cooked meals according to recipes and customer specifications.
Education
OTHER
Skills
- Food Safety Compliance
- Guest Relations
- Staff Motivation
- Training and coaching
- Time tracking
- Quality Standards
- Restaurant Operations
- Problem-Solving
- Organizational Skills
- Cash Handling
- Team building
- Multitasking
- Food and Beverage Service
- Inventory Control
- Schedule Coordination
- High-volume dining
Hiking, Reading.
I love going for long walks with my dog!
Timeline
BOH Line Cook
Seasons 52
11.2022 - 01.2024
FOH Supervisor & Head Bartender
Founding Farmers
06.2015 - Current
OTHER
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