Miriangie Rondon Mota
Huntsville,Alabama
Summary
Responsible, motivated, and bilingual student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
year of professional experience
Work History
Network Support Assistant
Oakwood University IT Department
Huntsville, AL
01.2025 - Current
- Assisted with the installation of new network equipment including routers, switches, firewalls.
- Participated in cross-functional teams responsible for developing new applications or services utilizing existing networking infrastructure.
- Created detailed documentation outlining procedures for maintaining network operations.
- Troubleshot and resolved network issues for end users.
- Monitored system performance metrics to identify potential problems and take corrective action.
- Resolved complex networking issues through research and collaboration with vendors or other IT personnel when needed.
- Installed, configured, and maintained hardware and software related to the local area network.
- Provided technical support to users experiencing difficulties connecting to the internet or accessing internal resources.
- Monitored system performance and identified potential areas of improvement.
Computer Lab Assistant
Oakwood University Business Department
Huntsville, AL
08.2024 - 02.2025
- Provided information on the use of computers, hardware, and applications to patrons.
- Assisted patrons with troubleshooting computer and software problems.
- Resolved technical issues related to network connections and internet access.
- Assisted users with setting up their email accounts on the system.
- Conducted regular inspections of workstations to identify any potential problems.
- Set up new workstations with appropriate operating systems and applications.
- Implemented software updates and upgrades when needed.
IT Support
Oakwood University IT department
Huntsville, Alabama
02.2024 - 05.2024
- Resolved customer inquiries related to software applications, hardware issues, operating systems, and network connectivity.
- Diagnosed and troubleshot computer problems for customers by using remote access tools.
- Assisted customers with setting up new accounts on various software platforms.
- Performed regular maintenance checks on customer computers to ensure optimal performance.
- Provided basic instruction to customers regarding the use of specific software programs or applications.
- Provided technical support to customers over the phone and via email.
Education
Bachelor of Science - Management Information Systems
Oakwood University
Huntsville, AL05-2026
High School Diploma -
Colegio Adventista Maranatha
Higüey, Dominican Republic07-2021
Skills
- Social Perceptiveness
- Interpersonal Communication
- Task Prioritization
- Communication
- Problem-Solving
- Customer Service
- Cultural Awareness
- Leadership
- Problem Resolution
- Flexible and Adaptable
- Data reporting
- Wireshark
- Splunk (improving)
Certificates and projects
- CompTIA Security+ 701 expected March 2025
- Blue Team Level 1 Certificate expected April 2025
- Cisco Networking Basics Certificate
- Oracle Cloud Infrastructure 2023 Certified Architect Associate
- IC3 Certiport Microsoft Office Word Certificate
- IC3 Certiport Microsoft Office PowerPoint Certificate
- IC3 Certification- Global Standard
- TryHackMe Pre Security Learning Path
- TryHackMe Introduction to Cybersecurity Learning Path
- Certificate of Competition CompTIA Security+ (SY0-701) Complete Course instructed by Jason Dion
- Build a Cuckoo Sandbox Project (currently working on it)
- Established a secure Local Area Network (LAN) between two computers, enabling reliable file sharing without the use of internet connectivity.
- Used Wireshark to analyze network traffic.
- Analyze HTTP traffic.
- Configure VMs.
- Build a Home Lab for Malware detection and Tools testing using Kali Linux, Windows 10, Splunk and Sysmon.
- Build a SIEM (currently working on it).
Security Skills And Knowledge
- Basics of Cryptography (Salting, Hashing, Key Exchange, Private vs Public Key, PKI, Obfuscation).
- Understand Threat Classification (Zero Day, APT, Known vs Unknown).
- Most common attacks and differences.
- Security Frameworks (Diamond Model, Kill Chain, ATT&CK).
- SIEM (Security Information Event Management).
- SOAR (Security Orchestration, Automation and Response)
- Network Protocols (SSH, FTP, SFTP, HTTP/HTTPS, SSL/TLS).
- Understand Handshakes.
- Understand CIA TRIAD.
- Risk Management.
- Basics of IDS/IPS.
- Understand Privilege Escalation.
- Core concepts of Zero Trust.
- Understand concept of defense in depth.
- Non Repudiation.
- Security Controls (Technical, Physical, Administrative)
- Currently learning Python.
Interests
- Cybersecurity Awareness
- Data visualization
- Data Privacy
- Project Management
- Problem Solving
- Networking and Professional Development
- Threat Hunting
- Incident Response
- Scripting and Automation
- IT support
- Security Tools and Technologies
- Learning
- Risk Management
- Vulnerability Management
- GRC (Governance, risk management, and compliance)
Languages
Spanish
Native/ Bilingual
Timeline
Network Support Assistant
Oakwood University IT Department
01.2025 - Current
Computer Lab Assistant
Oakwood University Business Department
08.2024 - 02.2025
IT Support
Oakwood University IT department
02.2024 - 05.2024
Bachelor of Science - Management Information Systems
Oakwood University
High School Diploma -
Colegio Adventista Maranatha
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