Summary
Overview
Work History
Education
Skills
Timeline
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Miricle Parrish

Leoma,TN

Summary

Proven track record in enhancing customer satisfaction and streamlining event operations, demonstrated during my tenure at Grayson Hospitality. Skilled in bartending and sanitation practices, I excel in high-volume dining environments, fostering teamwork and collaboration. My approach has significantly improved service delivery, making every event a memorable experience.

Overview

10
10
years of professional experience

Work History

Catering Staff Member

Grayson Hospitality
08.2020 - Current
  • Provided excellent service under high-pressure situations, ensuring smooth event operations.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Enhanced customer satisfaction by providing exceptional catering services at various events.
  • Promoted a positive work environment through effective teamwork and collaboration among staff members.
  • Collaborated with team members to create memorable experiences for clients and guests.

Bartender/Waitress/Expo

Society American Nosherie
03.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender

Lawrenceburg Golf and Country Club
03.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.

Waitress/Bartender/Front of House

Fiesta Mexicana Restaurant
09.2014 - 02.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

High School Diploma -

Lawrence County High School
Lawrenceburg, TN
05.2013

Skills

  • Table Setting
  • Food presentation
  • Sanitation Practices
  • Basic accounting
  • Order Taking
  • Bartending
  • Order Expediting
  • Team Management
  • Weddings background
  • Chef support
  • Cooking
  • Event Planning
  • High-volume dining
  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Excellent Communication
  • Customer Satisfaction
  • Effective Communication
  • Active Listening

Timeline

Catering Staff Member

Grayson Hospitality
08.2020 - Current

Bartender/Waitress/Expo

Society American Nosherie
03.2019 - Current

Bartender

Lawrenceburg Golf and Country Club
03.2019 - Current

Waitress/Bartender/Front of House

Fiesta Mexicana Restaurant
09.2014 - 02.2021

High School Diploma -

Lawrence County High School

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Miricle Parrish