Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Miriela Diaz

Tampa,FL

Summary

Hard-working bilingual woman with customer service experience . Eager to learn new skills and having a strong desire and determination to achieve goals and succeed. proficiency in basic computer literacy skills. Have reliable transportation. Good with kids & senior citizens.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Return Representative

Hertz rental
12.2022 - 06.2024


  • Assist customers with checking out returned vehicle rentals and answered general questions about where to go exit , train station , airport
  • providing receipts, Do vehicle damage reports and any issues with vehicle and rental contract
  • Drive returned vehicles to the car wash
  • Return cleaned vehicles to customer pick up area
  • Transport vehicles needing maintenance to repair shop
  • Help both English and Spanish speakers
  • Help other teammates when they ask for assistance
  • Team player.

Ticket Reader

Prospect Airport Services ( Delta )
09.2018 - 09.2021
  • Scanned and verified passengers' boarding passes before the security checkpoint
  • Helped ensure that passengers were headed to the right airline, helped lost passengers, and answered general questions about the airport and air travel
  • Always arrived on time to prevent lines from getting backed up helping back at the back in security .

Education

High School Diploma -

Leto High School
Tampa, FL
05.2015

Skills

Detail Oriented

Team Player

Time Management

communication

Adabtability

Planning and Organization

Certification

• Class D license

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Customer Service Return Representative

Hertz rental
12.2022 - 06.2024

Ticket Reader

Prospect Airport Services ( Delta )
09.2018 - 09.2021

High School Diploma -

Leto High School

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Miriela Diaz