Mirielle Panameno
WEST VALLEY CITY
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
1580 Utility Trailer Sales Of Utah
10.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Trained new team members on company procedures, customer service and issue resolution.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Food Service Worker
Papa Murphy's Take And Bake Pizza
08.2021 - 06.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Demonstrated knowledge of menu items and corresponding ingredients.
Education
High School Diploma -
Hunter High School
West Valley City, UT06.2023
Skills
- Catering Coordination
- Patron Satisfaction
- Microsoft Office
- Social Perceptiveness
- Team Collaboration
- Telephone Etiquette
- Packaging and Mail Receiving
- Call Answering and Routing
- Confirming Transactions
- Listening Skills
- Issue Handling
- Complex Problem-Solving
- Conflict Management
- Front Desk Reservations
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
1580 Utility Trailer Sales Of Utah
10.2022 - Current
Food Service Worker
Papa Murphy's Take And Bake Pizza
08.2021 - 06.2023
High School Diploma -
Hunter High School
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