MIRIELLE FERNANDEZ
Fort Lauderdale,FL
Summary
Driven Administrative Professional with 9+ years of experience providing exceptional support to high-achieving executives. Proven track record in seamlessly managing complex workflows with precision and efficiency. Adept at thriving in fast-paced environments and adapting quickly to evolving priorities. A strong and proactive leader with a talent for problem-solving and optimizing operations to drive cost reductions and enhance organizational effectiveness.
Overview
9
9
years of professional experience
1
1
Certification
2
2
Languages
Work History
Clinical Manager
Mia Aesthetics
01.2022 - 06.2023
- Managed 20-person clinic supporting approximately 150 patients per week. Spearheaded and organized clinical operations, ensuring delivery of high-quality patient care and adherence to industry standards.
- Streamlined supply requisitions and procurement processes, resulting in cost savings and improved availability of necessary resources.
- Assigned and monitored clinical staff functions, effectively utilizing team members' strengths to maximize overall productivity.
- Implemented office systems and optimized layouts to enhance clinical efficiency and workflow.
- Successfully managed equipment procurement projects, ensuring timely delivery and seamless integration into clinical operations.
- Scheduled and assigned employees, providing clear direction and follow-up to ensure tasks were completed efficiently.
- Reviewed and analyzed special reports, extracting valuable insights and trends to facilitate data-driven decision-making for management.
Marketing Director
Affiliated Healthcare Centers
10.2020 - 12.2021
- Developed comprehensive marketing plans, outlining targeted strategies, objectives, and action plans to drive revenue growth and market penetration.
- Successfully scheduled and orchestrated meetings and marketing events, fostering new business relationships and expanding company's clientele by providing compelling information about company services.
- Continuously maintained and improved company's reputation and positive image in markets served, enhancing brand loyalty and customer trust.
- Maintain and enhance organization's brand identity and positioning. Develop brand guidelines and ensure consistent brand messaging across all channels. Oversee creation of marketing materials that align with brand's image.
- Played pivotal role in securing long-term accounts by recommending and implementing strategies that effectively promoted brand and highlighted unique benefits of company's products.
- Presented detailed marketing reports to CEO and shareholders, providing valuable insights and data analysis to support informed decision-making and measure marketing effectiveness.
Practice Administrator
All- Pro Orthopedics
08.2014 - 10.2020
- Develop and execute short-term and long-term goals for practice. Identify growth opportunities and assess potential risks. Participate in strategic decision-making alongside practice owner or board.
- Manage billing, insurance claims, and accounts receivable. Develop and implement financial policies and procedures.
- Successfully recruit, hire, and train staff members, fostering skilled and dedicated team. Provide ongoing supervision, staff development, and continuing education across multiple locations.
- Implement strategies to enhance patient satisfaction and loyalty and address patient concerns and resolve complaints.
- Oversee implementation and use of electronic health records (EHR) systems. Ensure data security and privacy in accordance with HIPAA regulations.
- Cultivated effective communication channels with staff, physicians, and community organizations, facilitating seamless coordination and promoting patient-centric approach to care.
- Supervised team of over 20 office personnel. Coordinated regular staff meetings and performance reviews, fostering supportive and productive work environment to maximize employee performance. Monitor key performance indicators (KPIs) and recommend improvements.
- Managed daily practice operations, optimizing appointment scheduling, patient records management, and billing functions to enhance overall practice performance.
- Stay informed about healthcare regulations and compliance requirements. Ensure practice follows legal and ethical guidelines. Prepare for and participate in audits or inspections.
Education
Associate of Arts - Biology
Broward College
Fort Lauderdale, FL12.2022
High School Diploma: International Baccalaureate - undefined
St. Timothy's School For Girls
Baltimore, MD06.2012
Skills
- Organization & Time Management: Adept at organizing workflows, managing schedules, and meeting deadlines to optimize productivity and accomplish objectives efficiently
- Microsoft Office Suite, Outlook & Google Workspace: Proficient in utilizing these tools to create documents, manage emails, schedule appointments, and collaborate on projects
- Effective Communication: Exceptional interpersonal skills, facilitating seamless communication with colleagues, clients, and stakeholders to build strong working relationships
- Team Collaboration & Leadership: Natural team player, able to lead and inspire colleagues to work cohesively toward shared goals, fostering positive and productive work environment
- Problem Solving: Proactive problem solver, identifying challenges and implementing creative solutions to overcome obstacles and drive continuous improvement
- Adaptability: Thrives in dynamic work settings, easily adjusting to changing priorities and embracing new challenges with positive attitude
Certification
SkillPath Management Course, 2019 Fort Lauderdale, FL
Notary
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementTeam Building / Company RetreatsWork from home optionPersonal development programsHealthcare benefitsQuote
It is never too late to be what you might have been.
George Eliot
Software
Microsoft Office
Interests
Travel
International Culture
Food
Music
Photography
Reading
Timeline
Clinical Manager
Mia Aesthetics
01.2022 - 06.2023
Marketing Director
Affiliated Healthcare Centers
10.2020 - 12.2021
Practice Administrator
All- Pro Orthopedics
08.2014 - 10.2020
Associate of Arts - Biology
Broward College
High School Diploma: International Baccalaureate - undefined
St. Timothy's School For Girls
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