Miriam Morales
Goodyear,AZ
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Claims Processor
The Cigna Group
04.2023 - Current
- Verifiy insurance coverage by reviewing policies, endorsements, and other documents
- Adhere to all applicable laws, regulations, and company standards while processing claims.
- Process a high volume of incoming claims in accordance with established policies and procedures.
Volunteer
St. Vincent De Paul Phoenix
Phoenix, AZ
01.2015 - Current
- Participates in community clean-up and enrichment projects.
- Receives, sorts and prepares food donations for distribution.
- Offers support and assistance to community members.
Associate
Amazon
Goodyear, AZ
04.2021 - 03.2023
- Verified and updated inventory levels in company database
- Received and counted stock items and record data manually and on computer
- Verified order accuracy and tracked company shipments to confirm on time arrivals.
Team Member
Urban Air
Goodyear, AZ
04.2019 - 03.2020
- Provided excellent customer service through solving problems and answering questions
- Maintained knowledge of company policies and procedures to promote productivity and safety
- Met with supervisors to voice workflow concerns and recommend potential improvements.
Team Member
Harkins Movie Theater
Goodyear, AZ
11.2018 - 02.2019
- Communicated effectively with customers, supervisors, and team members
- Maintained knowledge of company policies and procedures to promote productivity and safety
- Gained valuable experience in a fast-paced environments by quickly learning new processes, procedures, and systems.
Education
Bachelor's Degree in Nutritional Sciences -
Grand Canyon University
01.2022
Associates in Pre-Health Science -
Estrella Mountain Community College
01.2020
Skills
- Critical Thinking
- Attention to Detail
- Collecting Information
- Data Processing
- Data Analysis
- Professional and Courteous
- Dependable and Cooperative
- Technical Support
Certification
ServSafe
Timeline
Claims Processor
The Cigna Group
04.2023 - Current
Associate
Amazon
04.2021 - 03.2023
Team Member
Urban Air
04.2019 - 03.2020
Team Member
Harkins Movie Theater
11.2018 - 02.2019
Volunteer
St. Vincent De Paul Phoenix
01.2015 - Current
Bachelor's Degree in Nutritional Sciences -
Grand Canyon University
Associates in Pre-Health Science -
Estrella Mountain Community College