Miriyah Britt-West
Romulus
Summary
Resourceful and multifaceted professional with a strong foundation in operations, administration, and people-centered support. Highly skilled in managing complex tasks, optimizing workflows, and enhancing team efficiency through clear communication and organized execution. Recognized for balancing professionalism with empathy, bringing structure, adaptability, and a solutions-driven mindset to dynamic, fast-paced environments. Committed to excellence, collaboration, and continuous growth across operational, customer-facing, and administrative roles.
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
Work History
Snow Removal Operator
Anglin Civil
Detroit
11.2025 - Current
- Operate heavy equipment including plow trucks, loaders, skid steers, and salt spreaders to perform snow and ice removal across airport roadways, commercial areas, and critical infrastructure.
- Execute de-icing operations using salt and liquid applications to maintain safe driving and walking conditions during winter weather events.
- Monitor weather conditions and adjust equipment, routes, and application rates to ensure timely and effective response.
- Perform pre- and post-trip inspections, basic maintenance, and troubleshooting to ensure equipment readiness and reliability.
- Adhere to site-specific operational plans, safety protocols, and compliance standards to minimize hazards.
- Communicate effectively with supervisors and team members to coordinate routes, priorities, and changing conditions
- Maintain accurate documentation of routes completed, materials used, and equipment issues.
- Work extended hours, overnight shifts, and severe weather events to meet operational demands.
Single Op Deicer
Inland Deicing Services (IDS)
Detroit
11.2025 - Current
- Operate deicing trucks independently while safely managing dual-operator systems during high-volume airport operations.
- Train and mentor new dual operators on deicer equipment, application techniques, safety standards, and communication protocols.
- Apply liquid deicing and anti-icing materials at calibrated rates to ensure regulatory compliance and surface safety.
- Monitor pavement conditions, weather data, and treatment effectiveness to adjust strategies in real time.
- Conduct pre-operation checks and ensure proper setup, operation, and shutdown of deicing systems.
- Maintain clear radio communication with supervisors and operators to coordinate movements and respond to evolving conditions.
- Enforce safety standards, situational awareness, and best practices while overseeing trainee performance.
- Document training progress, material usage, and operational issues accurately.
Bartender
SSP America
Detroit
10.2025 - Current
- Craft and serve a wide variety of cocktails, beers, and wines in a fast-paced, high-volume airport environment.
- Apply strong mixology knowledge, flavor profiles, and drink customization to enhance guest experience.
- Deliver exceptional customer service by engaging with guests, anticipating needs, and providing tailored recommendations.
- Maintain cleanliness, organization, and compliance with health and safety regulations.
- Collaborate with kitchen staff to ensure timely delivery of food orders and seamless service.
- Manage cash handling and POS transactions accurately.
Private Home Health Care Provider
CHAMPS
Romulus
01.2017 - Current
- Provide compassionate, personalized in-home care focused on patient comfort, dignity, and well-being.
- Assist with daily living activities including bathing, dressing, grooming, and medication management.
- Monitor vital signs and observe changes in physical, mental, or behavioral health, reporting concerns promptly.
- Administer medications accurately according to prescribed dosages and schedules.
- Maintain a clean, safe, and sanitary living environment through routine cleaning and equipment sanitation.
- Document patient observations, interventions, and progress accurately in medical records.
Senior Recruiter/Data Verification Specialist
The Operations Group
Southfield
09.2022 - 12.2022
- Conduct daily phone interviews and screen candidates for placement.
- Hire, onboard, and schedule new prospects in alignment with operational needs.
- Verify and scan government-issued documentation for background checks.
- Manage data collection and perform. accurate data entry using Google Docs, PandaDocs, and internal systems.
- Support management with administrative and coordination tasks.
Education
Certified Life Coach - Life Coaching
New Skills Academy
05.2022 - 05.2022
Romulus High School
Romulus, MISome College (No Degree) - Psychology
Central Michigan University
Mount Pleasant, Michigan, MISkills
- Operations Coordination
- Team Leadership & Training
- Administrative & Office Support
- Scheduling & Workforce Coordination
- Documentation & Record Management
- Customer Service Excellence
- Professional Communication (Written & Verbal)
- Conflict Resolution
- Time Management & Prioritization
- Problem Solving & Critical Thinking
- Inventory & Supply Management
- Cash Handling & POS Systems
- Bartending & Beverage Service
- Sales Support & Upselling
- Client Relationship Management
- Compliance & Policy Adherence
- Multitasking in Fast-Paced Environments
- Attention to Detail
- Adaptability Across Roles
- Reliability & Accountability
Timeline
Snow Removal Operator
Anglin Civil
11.2025 - Current
Single Op Deicer
Inland Deicing Services (IDS)
11.2025 - Current
Bartender
SSP America
10.2025 - Current
Senior Recruiter/Data Verification Specialist
The Operations Group
09.2022 - 12.2022
Certified Life Coach - Life Coaching
New Skills Academy
05.2022 - 05.2022
Private Home Health Care Provider
CHAMPS
01.2017 - Current
Romulus High School
Some College (No Degree) - Psychology
Central Michigan University