Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mirjana Markovic

New York

Summary

Dynamic Clerical Associate at Jacobi Hospital with expertise in document management and office administration. Proven ability to enhance operational efficiency through streamlined processes and effective communication. Skilled in Microsoft Office and prioritizing tasks, contributing to improved team productivity and organization. Committed to maintaining confidentiality and delivering exceptional customer service.

Results-driven clerical professional known for maintaining high standards and delivering impactful results. Effectively streamlined office processes and supported team collaboration to meet dynamic business needs. Reliable, adaptable, and proficient in multitasking and organizational skills essential for this role.

Overview

18
18
years of professional experience

Work History

Clerical Associate

Jacobi Hospital
04.2007 - Current
  • Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
  • Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
  • Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
  • Developed correspondence letters, memos, and emails.
  • Streamlined office processes by implementing efficient filing systems and document management.
  • Enhanced team productivity through expert organization of department calendars, meetings, and events.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Coordinated and scheduled meetings and appointments.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Education

High School Diploma -

Bratstvo Jedinstvo
Montenegro
05-1990

Skills

  • Report preparation
  • Document management
  • Expense reporting
  • Faxing documents
  • File organization
  • Office administration
  • Microsoft office
  • Reception duties
  • Work prioritization
  • Task delegation
  • Mail sorting
  • Data entry
  • Customer service

Languages

Albanian
Native or Bilingual
Croatian
Native or Bilingual

Timeline

Clerical Associate

Jacobi Hospital
04.2007 - Current

High School Diploma -

Bratstvo Jedinstvo