MIRKO PETROVIC

• Leading small Acquiring Clearing Team
• Planning and executing Project implementation, testing and deployment activities together with the Team
• Task triage and delegation
• Supporting Team in troubleshooting and resolution of Production issues;
• Building/establishing internal Team processes, Project intake, Jira flows and Team roadmap together with the Senior/VP colleagues
• Setting goals and objectives with the Team members
• Annual scheme mandates (MasterCard and Visa) - planning, resource allocation, development and testing
• Coordinating maintenance and upgrade tasks related to the FIS Clearing platform (third party vendor product), MasterCard and Visa Simulators.

• Planet Payment
• Maintenance and enhancement of System Transaction Processing System (FIS' IST/Clearing platform)
• Complex troubleshooting, L2 Production support, building simple scripts, configuration and testing the Third party Clearing platform
• Leading daily stand-up Team calls and discussions with the vendor - FIS
• Analyzing, implementing and testing bi-annual cards schemes business release requirement/enhancements - Release Management (internally and externally)
• Interchange qualification - analysis, 'in-house' development with focus on automation testing
• Familiar with the following tools in day to day work - Jira/Confluence, Eclipse, SQL, Perl, ksh, Jenkins, Coralogix (monitoring, visualization and alerting)
• Supporting and mentoring colleagues.

• Implementation of various project, maintenance and enhancement of Tranzware suite of products (Tranzware Online, Interchange and CMS) - online, clearing and reconciliation/reporting modules;
• Participating in 'in-house' analysis development and maintenance of Interchange qualification module based on the scheme requirements (Visa, MasterCard, CUP/UPI, JCB and NPSK)
• Business and technical analysis for the client projects - Building Technical documentation
• Familiar with the following tools in day to day work - Jira/Confluence, SQL, Jenkins, Python, SOAP UI.

• AG
• Implementation of various project, maintenance and enhacement of Tranzware suite of products (Tranzaware Online, Interchange and CMS) - online, clearing and reconciliation/reporting modules;
• Deployment, configuration and testing of the new and existing features on Payment processing platform for a variety of projects for clients in Europe and Asia Pacific - Single and Dual message Systems)
• Interchange qualification - analysis, 'in-house' development and testing
• Supporting migration - onboarding number of CITI Bank clients to the existing acquiring platform;
• Business Analysis - documenting Enhancements via Jira and Confluence, participation in kick-off meetings and working on Business Requirement (BRD) / High Level Design Documents
• Familiar with SOAP UI, Python, Jenkins tools.

• Planet Payment (formerly Fintrax)
• Analytical and operational support for the multi-currency platform (Way4 Clearing System as an integration point towards the card schemes)
• April/October Scheme mandates - including requirement analysis, planning, deployment, testing and Production monitoring (Way4 platform, Visa Edit Package, MCPS and Clearing Optimizer/Pre-edit)
• First level escalation support for the Production team.

• Implementing customer projects on Euronet Worldwide’s central transaction processing host and its connected systems [QA, TEST and PRODUCTION environment] - IBM AS/400 DB2
• Designing installation packages, managing the implementation of the project, supporting the QA phase, Production monitoring and Production validation
• Production support, monitoring, and troubleshooting
• Carrying out Visa and MasterCard Device and Host certifications

• Manual and automation testing of various Cisco Products - Cisco Jabber, Cisco Unified Meeting Place, WebEx (Instant messaging, voice and video platforms)
• Part of the outsourced Cisco team and close collaboration with the remote teams in Ireland, India, China and US
• Installation, configuration and supervision of web and application servers, VoIP telephony and other Cisco equipment
• Manual and automation testing - building and documenting Test cases throughout SDLC; validating relevant official CISCO Documentation
• Familiar with tools such as Rally, CISCO CDETS, C#, Fitnesse testing framework.

• System maintenance and logistic support for Banknote processing (Giesecke& Devrient GmbH) and Biometric ID systems (Ruhlamat GmbH); collaboration with vendors

• Coaching the client, holding presentations and close colaboration

with the Teams of Ministry of Internal Affairs (Serbia) and National Bank of Serbia

• Systems - BPS 1000, BPS 200, ISS300 and Numeron, MS350 and C6000&Fleximailer

[Clients - Ministry of Interior, Republic of Serbia and Serbian National Bank]