Compassionate Certified Medical Assistant of 5+ years of experience. I am able to manage multiple tasks efficiently and effectively. Specialize in patient care coordination, medical record management, and clinical procedures. Utilize strong communication skills, empathy, and adaptability to enhance patient comfort and trust while supporting healthcare team objectives.
Work History
Certified Medical Assistant
Dr. Edward S. Pozarny (Arlington Podiatry Center)
01.2020 - 02.2024
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Prepared specimens for laboratory testing and performed routine laboratory tests.
Documented notes during patient visits.
Operated x-ray and Vascular Analysis to administer diagnostic tests.
Assisted back office patient processes to reduce office wait times.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Maintained patient confidentiality in accordance with HIPAA regulations.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
Contacted Hospitals to schedule outpatient surgeries.
Contacted Insurance companies to obtain prior Authorization.
Cleaned and maintained medical equipment following procedures and standards.
Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
Changed dressings on wounds to prevent infection and check for healing.
Ordered medical supplies from approved vendors based on predetermined budget parameters.
Supported administrative staff by processing payments.
Certified Medical Assistant
Dr. Ousama Ghaibeh ( Tu Family Medical And Vision)
02.2018 - 01.2020
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Processed orders for medical supplies and lab equipment.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Educated patients about medications, procedures and physician's instructions.
Maintained patient confidentiality in accordance with HIPAA regulations.
Contacted pharmacies to submit and refill patients' prescriptions.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
Administered injections under the direction of a physician or nurse practitioner.
Prepared specimens for laboratory testing and performed routine laboratory tests.
Documented notes during patient visits.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Operated Electrocardiogram (EKG) to administer diagnostic tests.
Collected, labeled and stored laboratory specimens properly prior to testing.
Positioned patients properly during examination or treatment for comfort and safety.
Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Cashier/Manager
Mr. Munn (Pho and Grill Restaurant)
10.2015 - 02.2018
Answered customer questions and provided store information.
Answered customer inquiries regarding store policies and procedures.
Maintained work area and kept cash drawer organized.
Stocked shelves with merchandise when needed.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Collected payments and provided accurate change.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Resolved customer complaints professionally in accordance with company policy.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Issued receipts, refunds, credits or change due to customers.
Completed day-to-day duties accurately and efficiently.
Education
Some College (No Degree) - Nursing
Northern Virginia Community College
Alexandria, Va
Certified Clinical Medical Assitant -
National Healthcare Association
Falls Church, Virginia
07-2018
High School Diploma -
Jeb Stuart High School
Falls Church, Virginia
05-2014
Skills
HIPAA protocols
Medical records oversight
Inventory and supply management
Treatment setup
Sample collection procedures
Insurance confirmation
Time management
Vital sign monitoring
Patient scheduling
Phlebotomy techniques
Patient documentation
Multitasking and organization
Sterilization techniques
Wound care
Electronic health records
Team collaboration
Telephone etiquette
Safety compliance
Payment collection
Problem-solving
Attention to detail
Medical terminology
Injection administration
Bilingual (Spanish and English)
Computer Skills
Microsoft Words
References
Dr. Edward S. Pozarny from Arlington Podiatry Center
703-217-2105 apc.footdr@gmail.com
Alexandria Vergara from Tu family Clinic
703-673-8803
Dr. Romana Rizvi from Tu family Clinic
571-379-3922
Languages
Spanish
Professional Working
Timeline
Certified Medical Assistant
Dr. Edward S. Pozarny (Arlington Podiatry Center)
01.2020 - 02.2024
Certified Medical Assistant
Dr. Ousama Ghaibeh ( Tu Family Medical And Vision)
02.2018 - 01.2020
Cashier/Manager
Mr. Munn (Pho and Grill Restaurant)
10.2015 - 02.2018
Certified Clinical Medical Assitant -
National Healthcare Association
Some College (No Degree) - Nursing
Northern Virginia Community College
High School Diploma -
Jeb Stuart High School
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