Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Lead/Administrative Asst./Digital Reporter
Southern Reporting
Columbia
12.2022 - Current
Provide world-class customer service to our client base.
Conduct digital reporting for hearings, meetings, and depositions.
Set up and conduct video conference proceedings.
Process transcripts and exhibits through our system.
Process and verify the completion and accuracy of outgoing invoices.
Edit, process, and sync videos.
Create a weekly report to discuss among team members.
Reduce expenses by managing our UPS account, and carefully reviewing adjustments and other charges.
Answer phones, and complete urgent client requests.
Participate in team meetings, and lead efficiency reviews.
Facilitate communication between our customers and the team.
Assist with data archiving, office clean-up, and payment processing.
Continually improve skills through training and online research.
Handle other projects as assigned.
Train new staff in relevant processes and procedures.
Monitor team performance, and provide regular feedback to help with improvement.
Radiology Tech Assistant
Lexington Medical Center
04.2022 - 10.2022
Assist the radiology department by transporting patients to and from their rooms.
Offered assistance in dressing or changing seriously ill, injured and disabled patients.
Sales Consultant
UltraTan
07.2020 - 04.2022
Greet and check customers into their bed of choice using the computer system.
Promote and sell tanning packages and products to meet clients' needs.
Maintain cleanliness and sanitation of tanning equipment and facilities.
Server/Cashier
Grilled Teriyaki/Dukes Pad Thai
10.2016 - 03.2019
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Handled money transactions accurately while following company procedures for handling cash payments.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Greeted guests and provided menus.
Cleaned tables and chairs to prepare dining area for next customers.
Operated POS terminals to input orders, split bills, and calculate totals.
Explained menu items, describing ingredients and cooking methods upon request.
Oversea Suitability Screening Coordinator at Naval Medical Center Camp LejeuneOversea Suitability Screening Coordinator at Naval Medical Center Camp Lejeune