Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mirleine Moise

Port Saint Lucie,FL

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

10
10
years of professional experience

Work History

Caregiver

Trust Care
Lauderdale Lakes, Florida
04.2020 - 08.2023
  • Assisted clients with daily living activities and personal care needs.
  • Monitored client health and reported changes to medical professionals.
  • Provided companionship and emotional support to enhance client well-being.
  • Coordinated transportation for clients to appointments and social events.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Laundered clothing and bedding to prevent infection.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Assisted clients with maintaining good personal hygiene.
  • Recorded client status progress and challenges in logbooks and reports.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.

Sale

Michaels
Davie, Florida
08.2013 - 02.2020
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Certificate - HHA

Marlene's Training Center
Fort Lauderdale, FL
11-2014

Associate of Arts - Culinary

College Eftec
Haiti
06-2004

Skills

  • Personal care
  • Safety awareness
  • Client relationship management
  • Strong ethics
  • Patient companionship
  • Active listening
  • Emotional support
  • Problem solving
  • Social communication
  • Communication skills
  • Customer service
  • Sales support
  • Clear communication
  • FLUENT IN French
  • Attention to detail
  • Team collaboration
  • Sales training

Languages

English
Professional
French
Professional
creyol
Professional

Timeline

Caregiver

Trust Care
04.2020 - 08.2023

Sale

Michaels
08.2013 - 02.2020

Certificate - HHA

Marlene's Training Center

Associate of Arts - Culinary

College Eftec

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