Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MIRLENE MELIKARDI

MIRLENE MELIKARDI

Summary

Expert Health Unit Coordinator with talents in administrative coordination and patient support. Effective at handling fast-paced work to coordinate files and supplies for efficient unit operations. Detail-oriented Medical and Health Services employee, passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures.

Overview

26
26
years of professional experience

Work History

Health Unit Coordinator – PCU Surgical

AdventHealth Celebration
01.2007 - Current
  • Completes computer entry and patient records for patient admissions, transfers, and discharges
  • Prepared and delivered assignments between nurses' shifts
  • Provided caring, supportive customer service to patients and their families
  • Provided administrative support to nursing staff as needed.
  • Coordinated communication between various departments within the facility regarding patient care needs.
  • Communicated with patients with compassion while keeping medical information private.
  • Maintained inventory of medical supplies and equipment
  • Preceptor for incoming employees
  • Answered incoming calls and routed them to the appropriate departments or staff members.
  • Processed paperwork related to hospital admissions, discharges, and transfers.
  • Organized patient records, charts, and other documents in an orderly manner.
  • Achieved cost-savings by developing functional solutions to problems.

Financial International Representative

Wyndham Vacation Resorts
12.2014 - 03.2021
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
  • Provides English and Portuguese assistance for financial issues
  • Assist with International Reservations
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified the needs of customers promptly and efficiently.

Office Assistant

Coolidge Publishing
01.2007 - 07.2014
  • Provide all administrative support for a professional journalist, including incoming correspondence and phone calls
  • Responsible for bookkeeping, accounts payable and accounts receivable
  • Edit articles before publication, including proofreading and fact-checking
  • Schedule meetings and interviews.
  • Developed forms and procedures to improve workflow efficiency.
  • Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
  • Arranged domestic and international travel, hotel, and transportation
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Reconstruction Eye Surgery Clinic

Total Rejuvenation System Inc
04.1998 - 12.2004
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Provide information on medications, procedures, and other health care topics to patients and their families
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Manage financial transactions, prepare invoices, and keep track of accounts payable and receivable
  • Prepare a wide range of communications, reports, and documents

Education

Communications Skills Certificate -

New York University
01.2001

Skillpath Seminars
01.1998

Compumaster Seminars
01.1997

Comprehensive Microcomputer Training Program -

Bauruch College

Hunter College

Skills

  • Epic Systems
  • Organization and Time Management
  • Training and Mentoring
  • Medical Terminology Knowledge
  • Certified in Basic Life Support (BLS)
  • Equipment Sterilization

Languages

  • Portuguese
  • English
  • Spanish

Timeline

Financial International Representative

Wyndham Vacation Resorts
12.2014 - 03.2021

Office Assistant

Coolidge Publishing
01.2007 - 07.2014

Health Unit Coordinator – PCU Surgical

AdventHealth Celebration
01.2007 - Current

Reconstruction Eye Surgery Clinic

Total Rejuvenation System Inc
04.1998 - 12.2004

Communications Skills Certificate -

New York University

Skillpath Seminars

Compumaster Seminars

Comprehensive Microcomputer Training Program -

Bauruch College

Hunter College
MIRLENE MELIKARDI