Mirlie Harris
Experienced Professional
Columbus,Ohio
Summary
Highly-motivated hardworking professional with desire to take on new challenges with a strong work ethic, adaptability, exceptional interpersonal skills, customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience meeting customer needs. Follows instructions and leads others with equal proficiency. Cultivates productive working relationships and instills confidence and trust.
Overview
20
20
years of professional experience
Work History
Assistant Site Manager/Recruiter
GDI Integrated Facility Services
West Jefferson, OH
09.2023 - 01.2024
- Assisted in developing and implementing new policies and procedures for site operations.
- Ensured that safety protocols were followed on the job site at all times.
- Initiated corrective actions when necessary in order to maintain quality standards.
- Monitored contractor performance to ensure compliance with contractual obligations.
- Collaborated with vendors and suppliers regarding delivery dates or product availability issues.
- Resolved any conflicts or disputes between contractors or other workers onsite.
- Maintained accurate records of all personnel, inventory, equipment and supplies.
- Conducted regular inspections of the work area to identify potential risks or hazards.
- Supervised a team of up to 50 individuals working on various tasks daily.
- Monitored worksite personnel to maintain high levels of quality and performance.
- Maintained attendance records and schedules.
- Organized and participated in monthly on-site meetings.
- Interviewed and hired qualified candidates to fill open staff positions.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Performed routine audits to maintain inventories, supplies and equipment.
- Inspected and evaluated physical condition of establishment to comply with safety, quality and service requirements.
- Retained records of supplies and tools used and tasks performed for each project.
- Reduced employee and subcontractor turnover rate.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Sourced and screened potential candidates for open positions.
- Explained job duties, compensation and benefits to potential candidates.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Developed job descriptions and postings to attract qualified applicants.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Negotiated salaries and other employment terms with successful applicants.
- Maintained Applicant Tracking System records of all applicants.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
- Managed candidate activity within Applicant Tracking System (ATS).
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Organized recruitment activities such as career fairs, campus visits.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Participated in local job fairs and recruitment events for prospective hiring.
- Managed employee referrals program including tracking progress and awarding incentives.
- Hired employees and processed hiring-related paperwork.
Assistant Site Manager/Recruiter
IH Services
West Jefferson, OH
03.2021 - 09.2023
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Performed routine audits to maintain inventories, supplies and equipment.
- Reduced employee and subcontractor turnover rate.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Managed employee referrals program including tracking progress and awarding incentives.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Scheduled or conducted new employee orientations.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Addressed harassment allegations, work complaints or other employee concerns.
- Managed daily operations of the site, including staff and contractors.
- Mentored new employees on safety protocols, processes and procedures.
- Assigned tasks and delegated responsibilities among team members.
- Maintained records of inventory, assets, personnel and other relevant data.
- Implemented systems for tracking employee attendance, performance reviews and payroll processing.
- Monitored job progress to ensure quality standards were met.
- Responded promptly to customer inquiries or complaints.
Security Site Supervisor
Securitas Security Services USA
Urbana, OH
09.2015 - 03.2021
- Supervised the daily operations of a security team to ensure compliance with company policies and procedures.
- Set team schedules with clear understanding of coverage requirements, individual availability, and unique knowledge of each officer.
- Provided training for new security personnel on safety protocols and emergency response plans.
- Participated in weekly meetings with management team to discuss any security concerns or updates.
- Responded promptly to customer inquiries or complaints regarding security issues.
- Maintained positive environment dedicated to teamwork and performance.
- Performed regular inspections of all security equipment to ensure proper functioning.
- Enforced safety regulations and ensured that employees followed all rules and regulations related to security matters.
- Monitored access control systems, CCTV footage, and alarm systems.
- Detained unauthorized individuals and escorted off-premises.
- Developed detailed reports on incidents and submitted them to management for review.
- Maintained records of employee attendance, shift changes, vacation requests.
- Provided guidance and support to team members in order to maintain morale.
- Reviewed incident logs regularly identifying any patterns or trends that may require further investigation or action.
- Resolved conflicts between staff members in a timely manner while adhering to company policy.
- Investigated suspicious activity and reported findings to the appropriate authorities as needed.
- Managed inventory levels of supplies used by the security team including uniforms, radios, keys.
- Produced [Timeframe] reports outlining security activities and incidents.
- Provided security team leadership and contributed to on-call duties.
- Supervised property entrances and exits and monitored employee safety.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
STNA
Eaglewood Care Center
Springfield, OH
07.2012 - 09.2015
- Provided emotional support and comfort to patients when needed.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Provided basic patient care, including bathing, dressing and grooming.
- Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
- Reported any changes in the patient's condition to the nurse on duty.
- Recorded information regarding food intake and output of patients.
- Monitored vital signs, such as pulse rate, respiration and temperature.
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
- Responded quickly during emergency situations in accordance with hospital protocols.
STNA
Southbrook Nursing Home
Springfield, OH
10.2007 - 07.2012
- Helped maintain a clean and orderly environment throughout the facility.
- Assisted with meal preparation and feeding of patients who required assistance.
- Ensured that all necessary equipment was available for use during patient care activities.
- Transported patients between rooms or units as needed.
- Maintained accurate records of patient information, including vital signs, diet plans, medications administered and progress notes.
- Followed infection control policies while performing job duties.
- Demonstrated respect for patient rights and privacy while providing care services.
- Assisted nurses with treatments or procedures as directed by licensed personnel.
- Performed routine medical tasks, such as taking blood pressure and changing dressings.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Supported non-ambulatory residents in range of motion exercises.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Education
High School Diploma -
Springfield South High School
Springfield, OH06-2004
Associate of Science - Nursing Assistant
Springfield Clark County Joint Vocational School
Springfield, OH05-2004
Some College (No Degree) - Nursing
Clark State Community College
Springfield, OHSkills
- Scheduling Coordination
- Site Inspections
- Health and Safety Compliance
- Safety Procedures
- Multitasking and Organization
- Team Leadership
- OSHA Compliance
- OSHA Safety Requirements
- Inventory Management
- Building Site Supervision
- Emergency Assistance
- Staff Management
- Documentation Management
- Contract Negotiation
- Documentation and Reporting
- Shift Scheduling
- MS Office
- Customer Service
- Flexibility and Adaptability
- Supervision of Events
- Relationship Building
- Conflict Resolution
- Safety Monitoring
- Customer Inquiries
- Supply Ordering
- Vital Sign Monitoring
- Medical Terminology Knowledge
- Infection Control
- Electronic Charting
- Supply Restocking
- Patient Assessments
- Direct Patient Care
- HIPAA
- Records Management
References
References available upon request.
Timeline
Assistant Site Manager/Recruiter
GDI Integrated Facility Services
09.2023 - 01.2024
Assistant Site Manager/Recruiter
IH Services
03.2021 - 09.2023
Security Site Supervisor
Securitas Security Services USA
09.2015 - 03.2021
STNA
Eaglewood Care Center
07.2012 - 09.2015
STNA
Southbrook Nursing Home
10.2007 - 07.2012
High School Diploma -
Springfield South High School
Associate of Science - Nursing Assistant
Springfield Clark County Joint Vocational School
Some College (No Degree) - Nursing
Clark State Community College