Mirna A. Rosales
Monrovia,Ca.
Summary
Seeking a position with an organization that would use my administrative abilities and strong front office skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
26
26
years of professional experience
Work History
Administrative Assistant /Real Estate Transaction Coordinator
IXA / Charles E Picker Real Estate
05.2016 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Administrative Assistant
LOW COST PROFESIONAL SERVICES
06.2011 - 02.2016
- Assisting an independent real-estate agent with all aspects of his business; preparing legal documents from hand-written notes and filing in Bankruptcy court; complete forms in accordance with company procedures; schedule and confirm appointments; make copies of correspondence and other printed material, send faxes
Temp/Freelance
CORESTAFF SERVICES
05.2010 - 01.2011
- Successfully completed a temporary assignment at an apartment complex of over 300 units; assisted in organizing, updating and verifying tenant information of eligibility for government assistance (Section 8); handled high volume of incoming calls; greeted visitors and handled their inquiries or directed them to the appropriate persons according to their needs; translated English to Spanish when needed
HR Coordinator Assistant
ALERT COMMUNICATIONS
11.2007 - 02.2010
- Assisted the Human Resources department; recruited and interviewed candidates for available positions; administered tests to applicants; conducted new employee orientation; completed payroll processing with E-Time and ADP Systems; assisted in maintaining over 500 personnel files according to policy
Customer Service Administrative
BAMBINO INSURANCE AGENCY
07.2003 - 08.2007
- Transcribed data to worksheets and enter data into computer for use in preparing documents and adjusting accounts; collected initial premiums and issued receipts; processed and recorded new insurance policies and claims
HR Coordinator
VILLA GARDENS RETIREMENT
08.1998 - 06.2003
- Processed and reviewed employment applications to evaluate qualifications or eligibility for specified job requirements; processed fingerprinting and drug screening; conducted new employee orientation; assisted administering employee benefit programs and worker's compensation plans
Education
Graduate Certificate - Business Office Administration
UNITED EDUCATION INSTITUTE
EL MONTE, CAHigh School Diploma -
Pasadena High School
Pasadena, CA06-1997
Skills
- Microsoft Word
- ADP
- Excel
- Property Showings
- E-Time
- 65 WPM typing speed
- PowerPoint
- QuickBooks
- Multi-line phone systems
- Resourceful
- Prioritization
- Meticulous attention to detail
- Strong problem solver
- Document preparation
- Contingency tracking
- Inspection scheduling
- Purchase agreement
- Escrow management
- Appraisal coordination
- Client communication
- Deadline management
- Property research
- Closing procedures
- Purchase contracts
- Closing date coordination
- Title investigation
- Database entry
- CAR
- Outlook
- MLS
- DocuSign
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant /Real Estate Transaction Coordinator
IXA / Charles E Picker Real Estate
05.2016 - 12.2024
Administrative Assistant
LOW COST PROFESIONAL SERVICES
06.2011 - 02.2016
Temp/Freelance
CORESTAFF SERVICES
05.2010 - 01.2011
HR Coordinator Assistant
ALERT COMMUNICATIONS
11.2007 - 02.2010
Customer Service Administrative
BAMBINO INSURANCE AGENCY
07.2003 - 08.2007
HR Coordinator
VILLA GARDENS RETIREMENT
08.1998 - 06.2003
Graduate Certificate - Business Office Administration
UNITED EDUCATION INSTITUTE
High School Diploma -
Pasadena High School
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