Mirna Castaneda-Ibarra

• Stripped and refinished hard surface floors to maintain quality condition and appearance.
• Facilitated smooth event transitions within facilities by ensuring timely completion of all necessary floor cleaning tasks before each function began.
• Improved workspace organization by rearranging furniture for efficient cleaning access.
• Collaborated with facility management to address any required floor repairs or replacements.
• Enhanced workplace cleanliness by diligently sweeping, mopping, and vacuuming floors daily.
• Extended the life of flooring materials with proper care and maintenance techniques.

• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
• Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
• Transported passengers safely along prescribed routes according to tight schedules.
• Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
• Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
• Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
• Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
• Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
• Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.

• Ensured proper delivery of parcels at both commercial sites and private addresses.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Picking orders from warehouse an shipping them paying close attention to detail since it was off-roading car parts much being light bulbs screws nuts bolts small parts that shipped all over the country

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Managed daily operations for a smooth-running breakfast shift, resulting in increased guest retention.
• Serviced guests with food and beverage requirements.
• Ensured compliance with health and safety regulations, maintaining a clean and safe dining environment for guests.
• Trained new staff members on restaurant policies, procedures, and customer service standards, contributing to their professional development.
• Supervised a team of servers and kitchen staff, fostering a collaborative work environment and high employee morale.
• Addressed any customer complaints or concerns promptly, demonstrating excellent problem-solving skills while maintaining professionalism.
• Monitored guest feedback to identify opportunities for improvement and implement necessary changes.