Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mirna Najdi

Dearborn,MI

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Mound Quicklube
Warren , Michigan
03.2023 - Current
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Compiled data from various sources into organized reports for management review.
  • Monitored office supplies inventory and placed orders when necessary.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Greeted visitors and provided them with assistance.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Receptionist

Childrens Garden
Dearbron, MI
11.2021 - Current
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Compiled data from various sources into organized reports for management review.
  • Monitored office supplies inventory and placed orders when necessary.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Verified visitors' identification cards before allowing access to the building.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Greeted visitors and provided them with assistance.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Education

High School Diploma -

Fordson High School
Dearborn, MI
06-2022

Associate of Applied Science -

Henry Ford College
Dearborn, MI

Skills

  • Data Entry
  • Administrative Support
  • Clerical Support
  • Office Management
  • Scheduling
  • Office Administration
  • Scheduling appointments
  • Tech-Savvy
  • Service-oriented mindset
  • Time Management
  • Multi-line telephone skills
  • Mail handling
  • Multitasking and prioritization
  • Positive and professional

Languages

English
Full Professional
Arabic
Professional

Certification

  • CDA certified

Timeline

Receptionist

Mound Quicklube
03.2023 - Current

Receptionist

Childrens Garden
11.2021 - Current

High School Diploma -

Fordson High School

Associate of Applied Science -

Henry Ford College

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Mirna Najdi