Mirna Orellana
Richmond,CA
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
East Bay Neurology
03.2024 - Current
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
- Performed medical chart reviews to confirm accuracy and completeness.
- Scheduled appointments and tests to coordinate patient care.
- Maintained clean and safe clinic environment to prevent injuries.
- Enhanced teamwork among staff members through proactive communication about potential issues or concerns impacting patient care delivery or workflow optimization efforts.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
BABYSITTER
Private Family
10.2016 - Current
- Coordinate different types of activities to enhance physical and intellectual development
- Monitor schedules to maintain sleeping, eating and school schedules for children
- Offer positive and nurturing environments to support a child’s social and emotional growth
- Bathe, dress, and help with teeth brushing to promote healthy personal hygiene and good oral health
Medical Assistant Extern
Marin Community Clinic
10.2023 - 12.2023
- Assisted with appointment scheduling and cancellations, hands on EPIC entry, including documenting chief complaints
- Performing hemoglobin tests, CLIA waived testing, and rooming and taking every patient’s vitals at the start of visit
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
Sales associates
TJX Companies
Concord, California
10.2020 - 05.2023
- Assisted customers with product selections and inquiries for an enhanced shopping experience.
- Maintained merchandise presentation standards to create an appealing store environment.
- Operated point-of-sale systems accurately during customer transactions and returns.
- Collaborated with team members to restock shelves and organize inventory efficiently.
- Handled customer complaints and resolved issues to ensure satisfaction promptly.
- Monitored sales floor activities to maintain a safe and welcoming atmosphere for shoppers.
- Trained new associates on company policies, procedures, and customer service techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
SOFTLINES TEAM MEMBER
Target
11.2018 - 01.2019
- Printed tickets, picked supplies and filled packages under tight deadlines
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
- Communicated accurate information about promotions, customer programs and products
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
Education
Medical Assisting Certification -
Carrington College
Pleasant Hill, CASkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- CPR
- Immunization administration
Languages
4
Certification
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
Timeline
Medical Assistant
East Bay Neurology
03.2024 - Current
Medical Assistant Extern
Marin Community Clinic
10.2023 - 12.2023
Sales associates
TJX Companies
10.2020 - 05.2023
SOFTLINES TEAM MEMBER
Target
11.2018 - 01.2019
BABYSITTER
Private Family
10.2016 - Current
Medical Assisting Certification -
Carrington College