Mirna Perez
Houston,TX
Summary
Driven Legal Assistant with 1 year of experience in Immigration law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in Immigration law. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented, hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Legal Assistant/ Intake Specialist
Law Offices Of Eduardo Garcia
08.2022 - Current
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with the court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances, and depositions for busy Law Firm.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Coordinated with court personnel and attorneys to determine the scheduling of hearings and filing documents.
- Conducted legal research, compiled and organized evidence, and identified relevant legal articles and statutes to use for legal proceedings.
- Monitored changes in relevant laws to stay abreast of procedures and provide legal updates to clients.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss the progress of cases.
- Interviewed clients to obtain information relevant to cases.
- Collaborated with attorneys to develop strategies for each case.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
- Conducted background investigations on the defendant.
- Contacted witnesses to testify under oath at court hearings.
- Wrote and filed pleadings with the immigration court on schedule to maximize case success.
- Prepared Motions using MS Word and Supporting Documents for the attorney's review.
- Served and/ or filed legal papers with the Executive Office of Immigration Review (EOIR), and to U.S. Citizenship and Immigration Services (USCIS).
- Managed assigned cases and assisted Attorneys to meet deadlines.
- Assist and train other legal assistants to ensure proper document preparations and filings.
- Prepared a wide range of Immigration forms, including but not limited to G-28, E-28, E-33, I-765, I-765 Worksheet, I-589, I-918, I-918A, I-918B, I-912, I-192, and I-821D.
- Served as Spanish/ English translator and interpreter.
- Drafted correspondence to clients, courts, and attorneys. Coordinated with clients in the assembly of documentation and completion of questionnaires and forms.
- Interviewed clients and managed and maintained caseloads of 200+ including Political Asylum, U Nonimmigrant Status, Consular Process, Adjustment of Status, DACA, and Employment Authorization.
- Translate legal documents from Spanish to English.
- Coordinate paperwork related to papers for immigration, including affidavits and applications.
- Take and transcribe notes and dictations
Sales Agent
SiriusXM
01.2021 - 01.2022
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions, and concerns.
- Explained features and advantages of products or services to promote sales.
- Identified new targets, developed new business opportunities, and presented product lines to customers.
- Adjusted sales scripts to better target the needs of specific individuals, boosting sales by 65%.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and delivered engaging sales presentations to convey product benefits.
- Contributed to team objectives in a fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Trained new employees on customer service, money handling, and organizing strategies.
- Increased sales and customer satisfaction through personalized servicing
- Assisted call-in customers with questions and orders
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions, and concerns
Education
Bachelor of Science - Entertainment Business
Full Sail University
Winter Park, FL12.2024
Skills
- Legal Document Preparation
- Customer Relationship Management
- Exceptional Telephone Etiquette
- Client Relations
- Office Management
- Interviewing Clients
- Assisting Legal Professionals
- Legal and Court Processes
- Decision-Making
- Active Listening
- Problem-Solving
- Flexible and Adaptable
- Self-Motivated
- Computer-Savvy
- Microsoft Office
- Document Scanning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Legal Assistant/ Intake Specialist
Law Offices Of Eduardo Garcia
08.2022 - Current
Sales Agent
SiriusXM
01.2021 - 01.2022
Bachelor of Science - Entertainment Business
Full Sail University
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