MIRNA RAMOS
Visalia,CA
Summary
Seeking a challenging role in financial analysis that leverages my management expertise and analytical skills to drive strategic decision-making and enhance organizational performance. Committed to delivering actionable insights and fostering a results-oriented environment that recognizes and rewards achievements.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
30
30
years of professional experience
Work History
Client Services Financial Analysis
Company Name
03.2010 - 10.2025
- Served as the leading authority on LEA program regulations, ensuring compliance and strategic alignment with agency requirements while staying current on policy changes.
- Maintained strong client relationships, providing clear descriptions of services while identifying billing opportunities and ensuring accurate expectations.
- Played a key role in strategic planning to improve service profitability and operational efficiency, regularly analyzing client accounts for compliance and financial return.
- Acted as primary contact for program officials and clients, driving clear communication across various platforms including meetings and training sessions.
- Improved operational processes by ensuring all procedures were clearly documented and job descriptions were accurate.
Executive Assistant/Marketing Assistant
Pappas Telecasting Companies
01.2007 - 12.2009
- Assisted corporate management, including Chairman and CEO, with administrative duties and prepared leases, contracts, and annual reports.
- Oversaw corporate operations and managed reporting deadlines compliance with the Secretary of State.
- Provided administrative support for marketing initiatives targeting prospective clients for advertising and monitored contract status and performance.
Contract Administration
Seals/Biehle General Contractor
10.2006 - 01.2007
- Prepared contracts for subcontractors and ensured compliance with insurance guidelines.
- Managed documentation flow and contacted subcontractors for pending documents.
Assistant Manager/Account Administrator
Citigroup
11.1997 - 07.2006
- Managed and monitored client investments, processing securities transactions, fund transfers, and providing investment insights to clients.
- Custodian - Securities Service/Custody Department: Acted as custodian for securities, ensuring safekeeping and compliance with bank policies.
- Service Assistant – Customer Service Support Department: Analyzed and updated corporate account documents, ensuring accuracy and authorization.
Manager – Administration Department
J W Seligman
01.1996 - 01.1997
- Research all questionable purchases, exchanges and redemptions made within the company daily transactions.
- Provide backup on daily errors and proof of the existing documents.
- Prepare and analyze all documentation for audit reviews.
- Manage the departmental budget and forecast expenses using financial analysis.
- Review proposals for new vendors and their projected services.
- Manage and provide leadership to a staff of 16+ employees who research broker dealer and shareholders’ accounts.
Education
Bachelor’s Degree - Business Management
Audrey Cohen College AKA Metropolitan College of New York
New York, NYSkills
- Proficient in Microsoft Excel, Outlook, Word, Windows XP, and Internet Explorer
- Proven ability to learn and apply new software programs swiftly
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Computer skills
EXECUTIVE SUMMARY
Dynamic and results-driven management professional with a strong background in banking and account administration. Resourceful and proactive, dedicated to delivering exceptional service while enhancing customer acquisition and retention. Maintains high personal standards and effectively leads teams to surpass departmental objectives. Thrives under pressure with a proven track record of executing financial transactions efficiently for clients. Committed to the principles of profitability, superior customer service, and quality work as key drivers of success in a competitive marketplace.
Languages
English
Timeline
Client Services Financial Analysis
Company Name
03.2010 - 10.2025
Executive Assistant/Marketing Assistant
Pappas Telecasting Companies
01.2007 - 12.2009
Contract Administration
Seals/Biehle General Contractor
10.2006 - 01.2007
Assistant Manager/Account Administrator
Citigroup
11.1997 - 07.2006
Manager – Administration Department
J W Seligman
01.1996 - 01.1997
Bachelor’s Degree - Business Management
Audrey Cohen College AKA Metropolitan College of New York
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