Mirna Villalta
Los Angeles,California
Summary
Enthusiastic Resourceful ICMS, Case Manager Housing Specialist eager to contribute to the team's success, through hard work, attention to detail, and excellent organization skills. I am looking for an opportunity to share my passion and continue growing my family advocacy in the Social Service field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ICMS Case Manager
Korea Town Youth and Community Center
10.2022 - 07.2024
- Provide supportive housing for previously homeless families. The ICMS assists previously unhoused individuals with transitions into secure housing.
- Performance is reviewed continuously with specific goals and objectives identified throughout the year. Attend weekly team meetings with the Rapid-Rehousing team, conducting individual assessments and, developing individual plans.
- Advocating on behalf of clients. Assisting with the moving process, including application completion, moving subsidies, and rental subsidies.
- Identifying resources that meet clients' needs.
Case Manager/Community Liaison Specialist
Volunteers of America
06.2020 - 05.2022
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Refer clients to appropriate team members, community agencies, and organizations to meet treatment needs.
- Manage initial intakes, and assessments, including safety, financial, and housing planning.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Benefit Specialist
Volunteers of America
03.2019 - 06.2020
- Provided assessment and support to homeless individuals, helping them to create claims for different streams of Government benefits, including SSI, SSDI, CAPI, and VA benefits
- Provided direct services to people experiencing homelessness
- Used different platforms to capture, and store clients' records and data, managing and tracking claims from the initial filing to determination and appeals.
Case Manager
The Coalition to Abolish Slavery and Trafficking
05.2015 - 06.2018
- Provided Survivor-driven, client-centered timely, and professional case management for domestic and foreign national survivors of human trafficking Participate in initial screening and assessment of new referrals.
- Managed initial intakes for new clients, including safety, goals, and service planning
- Worked specifically to help families and children who have been sexually exploited by developing therapeutic relationships with them, working with their needs, establishing a plan and goals for them to become self-sufficient
- Facilitated and Coordinated family reunification by working together with IOM and USCRI
- Arranged transportation for family reunification, court appointments, DPSS, food stamps, child support, or doctor’s appointments.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services, and public benefits to gain access to valuable resources.
Education
Bachelor of Art degree Sociology -
California State University-Dominguez Hills
Carson, CA01.2008
A-A Associate in Arts -
Los Angeles City College
Los Angeles, CA01.2001
Skills
- Bilingual English Spanish
- Social Service/Case Manager
- Crisis intervention Counseling
- Advocacy, empathy, and excellent rapport building with clients
- Internet Explorer, data entry
- Prioritizing with caseload, and clients' needs
- Strong interpersonal skills when engaging and developing connections with at-risk clients
- Referral: Connect clients to USCRI, IOM, CAL-VOC, HIK, HPP, EDP, DV, SSI, SSDI, CAPI, etc
Certification
- Non-Violent Parenting Educator Domestic Violence Prevention certification.
- Child Development Certificate.
- Latino Mental Health Conference
- Trauma Informed Practices for Mental Health Professional Certificate.
- The Commercial Sexual Exploitation of children
- Cal-VCB victims of crime
- Childhood Grief and Traumatic Loss
- Changing the Paradigm-Frontiers of Resilience- Trauma inform
- Domestic Violence Training 40 hours Certificate 2018
Hobbies
Run Marathons
Timeline
ICMS Case Manager
Korea Town Youth and Community Center
10.2022 - 07.2024
Case Manager/Community Liaison Specialist
Volunteers of America
06.2020 - 05.2022
Benefit Specialist
Volunteers of America
03.2019 - 06.2020
Case Manager
The Coalition to Abolish Slavery and Trafficking
05.2015 - 06.2018
A-A Associate in Arts -
Los Angeles City College
- Non-Violent Parenting Educator Domestic Violence Prevention certification.
- Child Development Certificate.
- Latino Mental Health Conference
- Trauma Informed Practices for Mental Health Professional Certificate.
- The Commercial Sexual Exploitation of children
- Cal-VCB victims of crime
- Childhood Grief and Traumatic Loss
- Changing the Paradigm-Frontiers of Resilience- Trauma inform
- Domestic Violence Training 40 hours Certificate 2018
Bachelor of Art degree Sociology -
California State University-Dominguez Hills
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