MIRNA YEVERINO
Cedar Hill,TX
Summary
Efficient Office Assistant with 20+ years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Office Assistant
Rooms To Go Furniture
Arlington, TX
02.2020 - 10.2022
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Answered phone calls and welcomed visitors to office.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Maintained business records by updating customer information.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Answered telephones, directed calls and took messages.
OWNER
HOME MART FURNITURE AND MORE
Duncanville, TX
11.2014 - 09.2018
- Created and maintained sales environment to support business objectives.
- Supported sales team members to drive growth and development.
- Determined price schedules and discount rates.
Owner
M AND T INSPECTIONS
DALLAS, TX
05.2009 - 12.2013
- Managed daily operations of business, including hiring and training staff.
- Maintained relationships with existing clients by providing superior customer service.
- Kept records for production, inventory, income and expenses.
Education
High School Diploma -
Moises E Molina High School
Dallas, TX05-2002
Skills
- Scheduling
- Administrative Support
- Customer Service
- Business Administration
- Call handling
- Scheduling appointments
- Payment Processing
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Office Assistant
Rooms To Go Furniture
02.2020 - 10.2022
OWNER
HOME MART FURNITURE AND MORE
11.2014 - 09.2018
Owner
M AND T INSPECTIONS
05.2009 - 12.2013
High School Diploma -
Moises E Molina High School
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