Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Proven leadership focused on increasing and enhancing patient care and satisfaction. Quality-focused and efficiency-driven leader.
Overview
28
28
years of professional experience
Work History
Registered Nurse II
Los Angeles, Rancho Los Amigos National Rehabilitation Center
12.2009 - Current
Oversee delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team compromised of LPNs, NAs, and unit clerks
Actively communicate with patients, families, and co-workers important information regarding discharge planning, changes in patient condition/care, aftercare instructions, and follow-up appointments to deliver effective patient care
Maintain accurate and legible medical documentation as it pertains to individual patient care
Foster good relationships with internal and external employees of different healthcare organizations
Participate in committees at unit level and act as liaison between committees, staff, and management to communicate important changes in practice
Actively seek opportunities/experiences that improve current clinical practice to provide better patient care
Provide quality nursing care to patients on Pressure Ulcer Management/Spinal Cord injury medical surgical unit
Provide effective patient care delivery through nursing intervention, nursing assessment, patient education and intricate wound care for patients who have undergone myo-cutaneous flap surgery
Identify wound types, analyze trends, and supervise nursing personnel to deliver timely and effective nursing care
Assess skin changes and evaluate progress of specialized skin wound conditions
Extensive experience in caring for post-op general surgery including: Ortho Diabetes Amputee, Flap surgery, and Colostomy patients
Care for patients in underserved communities with many socio-economic disadvantages including: substance/alcohol use, homelessness, severe mental health conditions, and incarceration
Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Administer medications and treatment to patients and monitor responses while working with healthcare teams to adjust care plans
Educate patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
Provide direct patient care, stabilized patients, and determined next course of action
Manage care from admission to discharge
Train new nurses in proper techniques, care standards, operational procedures, and safety protocols
Evaluate healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care
Organize and manage care of patients undergoing various therapies and procedures
Advise patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management
Provide exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Audit charts and review clinical documents to verify accuracy
Participate in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education
Contribute substantially to successful department JCAHO accreditation by consistently operating to highest standards of care
Administered medications via oral, IV, and intramuscular injections and monitored responses
RN Case Manager
Companion Hospice
05.2009 - 11.2009
Provided skilled nursing care including: assessments, planning, interventions, and patient/family education to maximize comfort of terminally ill patients
Effectively communicated with physicians regarding patient needs, performance, medications and changes
Responded promptly and professionally to patient questions and concerns
Participated in patient and family planning process, as well as provided instructions and addressed question and concerns
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
Outpatient Case Manager
SPECTRUM/Charles R. Drew University
12.2005 - 12.2006
Maintained detailed records of patient progress, documentation of services and case notes
Collaborated with healthcare providers to drive continuity of care.
Conducted in-home visits to provide supportive services
Assisted patients in accessing housing, financial assistance and other community resources
Managed caseload of 60+ patients to satisfy multiple patients with diverse needs
Assessed risk factors of patients and made referrals for further services
Completed psychosocial evaluations and needs assessments
Outpatient Case Manager/Treatment Advocate
SPECTRUM/Charles R. Drew University
05.1995 - 04.2001
Provided case management services to HIV/AIDS affected individuals in South Central Los Angeles
Maintained active caseloads of 60+ patients of medium to high acuity level, conducted comprehensive psychosocial assessments to evaluate areas of functioning
Maintained detailed records of patient progress, documentation of services and case notes
Collaborated with healthcare providers to drive continuity of care
Assisted patients in accessing housing, financial assistance and other community resources
Managed caseload to satisfy multiple patients with diverse needs
Worked with medical teams, patients and families to implement effective treatment plans
Assessed risk factors of patients and made referrals for further services
Developed partnerships with community organizations to expand services and referrals
Participated in interdisciplinary care conferences to discuss patient care plans and referrals
Participated in clinical supervision to maintain professional development
Provided crisis intervention services to individuals facing medical, emotional, and mental health challenges
Facilitated support groups for patients and families dealing with chronic illnesses
Charles R. Drew University of Medicine and Science
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