Detail-oriented individual with exceptional communication and Time Management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Talent Acquisition Specialist
Tradesmen International
09.2021 - Current
Sourced and screened candidates for a variety of roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Create candidate profiles within ICIMS and properly disposition candidates.
Executive Assistant
Praxis Packaging Solutions
07.2017 - 09.2021
Managed high volume phone calls and email inquiries
Organized and coordinated conferences and monthly meetings.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Processed travel expenses and reimbursements for executive team and senior management group.
Used advanced software to prepare documents, reports, and presentations.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Screened calls and emails and responded accordingly to support executive correspondence.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Worked with senior management to initiate new projects and assist in various processes.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Bank Operations Supervisor
Adventure Credit Union
01.2013 - 07.2017
Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
Increased efficiency and productivity through effective staff training regarding customer service protocols and call resolution techniques.
Executed Monthly Performance Plans with representatives to to identify production gaps.
Facilitated regular team meetings to discuss challenges, successes and strategies.
Improved productivity of customer service team by leading training initiatives and revamping schedules.
Education
Associates - Business Administration
Davenport University
Caledonia, MI
08.2015
Skills
Proficient in iCIMS applicant tracking software
Talent acquisition expertise
Team collaboration management
Calendar management
Travel administration
Meeting coordination
Document management
Proficient in Microsoft Excel, Word, Outlook, and PowerPoint