Summary
Overview
Work History
Education
Skills
Timeline
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Mirrisha Wright

Romulus

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Starbucks. Proven ability to enhance guest experiences through effective time management and teamwork. Recognized for maintaining cleanliness and a welcoming atmosphere while training new staff and managing high-pressure situations. Committed to delivering quality service and fostering positive interactions.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
09.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Server

Applebee's
10.2023 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Shift Supervisor

CVS Pharmacy
02.2023 - 06.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Server

Bob Evans Restaurant
05.2022 - 09.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Mentor

Pro Care Unlimited
10.2021 - 07.2022
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
  • Enhanced mentee performance by providing personalized guidance and support.
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.

Server

TGI Fridays
08.2021 - 10.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Head Hostess

TGI Fridays
09.2019 - 04.2021


  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.

Education

Bachelor of Science - Cyber Security

Arizona State University
Tempe, AZ
06-2026

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cleanliness
  • Exceptional customer service
  • Order taking

Timeline

Barista

Starbucks
09.2024 - Current

Server

Applebee's
10.2023 - 01.2024

Shift Supervisor

CVS Pharmacy
02.2023 - 06.2023

Server

Bob Evans Restaurant
05.2022 - 09.2022

Mentor

Pro Care Unlimited
10.2021 - 07.2022

Server

TGI Fridays
08.2021 - 10.2021

Head Hostess

TGI Fridays
09.2019 - 04.2021

Bachelor of Science - Cyber Security

Arizona State University

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Mirrisha Wright