Recognized by management for providing exceptional customer service.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Prepared menu items such as appetizers, entrees, desserts according to recipes or customer request.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Worked in close collaboration with team members to ensure customers received high-quality service.
Resolved problems or concerns to satisfaction of involved parties.
Organized the inventory and purchase of food, equipment, and supplies to meet daily operational needs.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Developed nutritious menus and ordered variety of healthy food to change up menu offerings.
Checked stock deliveries for safety, quality and quantity.
Maintained budget by monitoring inventory and purchases to reduce spending.
Ensured that all sanitation regulations were followed at all times during food preparation processes.
Inspected dining and serving areas for cleanliness and proper setup.
Delegated work to staff, setting priorities and goals.
Promoted safe working conditions by monitoring safety procedures and equipment.
Supervised preparation of meals according to established standards and recipes.
Executive Chef
Woodlands Creek Senior Living
Clive, US
09.2010 - 05.2021
I started working as a line cook right after high school, and then I worked my way up within the company.
I became a Sous Chef in 2012 and got an opportunity to be an Executive Chef in April of 2019.
I have prepared meals for about 120 residents, three times a day, seven days a week.
I am a very hard-working individual, and I have great customer service skills.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Trained and supervised line cooks to develop new skills and improve team performance.
Directed kitchen staff in food preparation and presentation to ensure high quality standards were met.
Trained kitchen workers on culinary techniques.
Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
Planned weekly production schedules to maximize efficiency while minimizing waste.
Monitored meals served for temperature and visual appeal.
Line Cook
Ruby Tuesday
Urbandale, US
08.2009 - 11.2009
Read POS System tickets
Made fresh-to-order meals ( Sea Food Side )
Dealt with customers
Bakery Assistant
Super Target Store
Urbandale, US
04.2004 - 08.2006
Baked cookies., wrapped and packaged / labeled
Decorated cakes / cupcakes
Air brush skills, piping skills, able to write on cakes
Pulled outdated items of the shelves and replaced with new items
Education
High School Diploma -
Urbandale High School
Urbandale, IA
04.2007
Skills
Menu development
Inventory management
Food safety regulations
Recipe standardization
Customer service
Team training
Quality control
Operational budgeting
Decision making
Time management
Sanitation practices
Food safety standards
Food presentation
Special event planning
Sanitation procedures
Food plating
Budget development
Employee scheduling
Food preparation
Cost control
Budget management
Guest interaction
Cleaning and sanitizing
Purchasing
Reliability
Delegating assignments and tasks
Certification
ServSafe, 0/29/2024, 02/28/2029
Awards
Donald F. Day Award - Honorable Mention, 04/01/17, Team Member who has exhibited an unwavering commitment to excellence in creating extraordinary service in our community. This individual inspires and leads others to being greater than expectations! The recipient of this award presents what it means to have the love, energy, passion, work ethic, and dedication that we aspire every day.