Mirschan Daniel
2627 North 45th Avenue
Summary
Ready to provide excellent customer service utilizing exceptional communication skills to enhance each customers experience. Enjoys working in a team setting, while also excelling in performing individually. Able to receive constructive criticism and utilize it towards self improvement.
Overview
6
6
years of professional experience
Work History
Learning Ambassador
Amazon
07.2023 - 08.2024
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
- Evaluated student progress regularly through formative assessments allowing them to identify areas requiring improvement rapidly.
- Promoted a positive learning environment by establishing clear expectations and fostering strong communication with students and parents.
Optical Technician
Nationwide Vision
05.2021 - 12.2022
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Team Member
Fired Pie
12.2018 - 09.2020
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Applied communication and problem-solving skills to resolve customer complaints.
- Kept work areas clean, organized and maintained well-stocked stations with supplies and spices for maximum productivity.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Education
High School Diploma -
Maryvale High School
Phoenix, AZ05.2018
Skills
- Fluent in English and Spanish
- Team Building
- Organization
- Communications
- Problem Resolution
- Relationship Development
- Customer Service
Timeline
Learning Ambassador
Amazon
07.2023 - 08.2024
Optical Technician
Nationwide Vision
05.2021 - 12.2022
Team Member
Fired Pie
12.2018 - 09.2020
High School Diploma -
Maryvale High School
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