Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant Student
Folsom Cordova Adult School
Rancho Cordova, CA
04.2024 - 06.2024
Assisted in taking patient vital signs and medical history information.
Performed basic laboratory tests such as urinalysis, hemoglobin and hematocrit, and blood glucose levels.
Trained and administered 10 intramuscular injections, 10 intradermal injections and 10 subcutaneous injections.
Acquire wound care skills such as suture removal and wound dressing.
Completed training in Anatomy and Physiology.
Completed training in pulmonary function test.
Gained a through understanding of Pharmacology.
Mastered sterile set up for multiple procedure
Bar Manager/Bartender
Enfuzion Bar and Lounge
Citrus Heights, CA
09.2023 - Current
Maintains inventory
Creates drink and food menus
Determines employees' schedules
Ensures bar is well-stocked and clean
Tracks customer behavior and sales
Maintains budget and monitors costs
Maintains drink recipe documentation
Oversees planning for special events
Appropriately delegates tasks to staff
Selects and purchases liquor and other supplies
Oversees staff, including bartenders and barbacks, and, in some cases, bouncers, wait staff, and/or kitchen staff as well
Hires, trains, promotes, and, when necessary, disciplines or fires staff
Selects music, books bands, and provides input on décor and marketing, including social media and other forms of publicity
Initiates and maintains vendor relationships
Uses point-of-sale tracking technology and bar and restaurant management platforms
Patient Care Assistant
Esteem Nursing Care
10.2020 - 08.2023
Check patients' pulse, temperature, and respiration
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
Direct patients in simple prescribed exercises or in the use of braces or artificial limbs
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Patient Flow Assistant Emergency Room
Maple Grove Hospital
08.2022 - 03.2023
Assists with customer care by greeting ambulances and escorting/transporting customers from triage
Notifies physician, Patient Care Facilitator, RN or other care team member of STAT/now procedures and orders
Verifies insurance eligibility using online computer technology
Performs verification of insurance benefits with payers to identify co-pay, deductible and co-insurance amounts
Reviews pending customers in/out in Epic, Discharge/Transfer in Epic
Places referrals/consults for the following: physician groups, social services, home health, etc
Partners with Patient Care Facilitator, RN, physicians, and other care team members to facilitate continuity of customer care.
Home Health Aide
Imani Hospitality Home healthcare
04.2005 - 11.2014
Administer bedside or personal care, such as ambulation or personal hygiene assistance
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles
Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists
Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle
Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Education
High School Diploma -
Roosevelt High School
06.2002
Skills
Leadership experience
People skills
Problem-solving abilities
Customer Service Skills
Oral and written communications skills
Bilingual
Triage
Epic
EMR Systems
Vital Signs
Medical Records
Medical Office Experience
Patient Care
Patient Scheduling
Insurance Verification
Sterilization techniques
Vital signs monitoring
Certification
BLS Certification
Languages
Spanish - Fluent
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant Student
Folsom Cordova Adult School
04.2024 - 06.2024
Bar Manager/Bartender
Enfuzion Bar and Lounge
09.2023 - Current
Patient Flow Assistant Emergency Room
Maple Grove Hospital
08.2022 - 03.2023
Patient Care Assistant
Esteem Nursing Care
10.2020 - 08.2023
Home Health Aide
Imani Hospitality Home healthcare
04.2005 - 11.2014
High School Diploma -
Roosevelt High School
BLS Certification
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