Mirtha Napoleon
Newark,NJ
Summary
Results-driven Chemistry Lab Technician with experience at Republic Services, adept at enhancing laboratory efficiency through instrument calibration and quality control. Proven ability to streamline workflows, improve sample analysis turnaround times, and foster teamwork. Skilled in chemical handling and meticulous record-keeping, contributing to informed decision-making and compliance with industry standards.
Overview
8
8
years of professional experience
Work History
Chemist/Quality Control Lab Technician
Republic Services/ Cycle Chem INC.
Elizabeth, NJ
04.2023 - Current
- Analyzed waste chemicals materials like acid, caustic, flammable, corrosive, solid, organic and aqueous to evaluate nature, reactivity, and other factors affecting use in applications.
- Enhanced laboratory efficiency by implementing and maintaining proper calibration of analytical instruments.
- Participated in regular quality control checks to maintain high standards of data integrity and sample analysis.
- Delivered consistent, high-quality results by following established standard operating procedures during all phases of experimentation.
- Operated industrial mixers to compound and blend chemicals.
- Inspected and performed basic maintenance on laboratory equipment.
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
- Assisted with preparation of technical reports, data presentation, and protocols.
- Handled nitric acid, sulfuric acid, and hydrofluoric acid, adhering to strict safety protocols.
- Prepared comprehensive reports on laboratory findings, facilitating informed decision-making for project stakeholders.
- Improved turnaround times for sample analysis by streamlining workflows within the lab environment.
- Increased team productivity through effective communication and collaboration with fellow lab technicians.
- Reduced waste generation within the lab through strict adherence to sustainable practices, ultimately minimizing environmental impact.
- Optimized laboratory processes by conducting regular equipment maintenance, ensuring consistent performance and accurate results.
- Contributed to the development of new testing methods for increased accuracy and reliability in results.
Work Associate
Amazon Fulfillment
Carteret, NJ
01.2020 - 04.2024
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Applied shortage control best practices by conducting bag and package checks and enforcing safety and security standards.
- Achieved sales targets consistently by developing effective sales strategies and building strong client relationships.
- Handled, prepared and maintained stock levels of grocery and produced items.
- Collaborated closely with colleagues to achieve departmental goals and improve overall performance.
- Maintained clean, organized and welcoming store entrance environment.
- Assisted customers by answering questions regarding item price or location.
- Improved team efficiency by delegating tasks and setting clear expectations.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Managed timely and effective replacement of damaged or missing products.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Cross-trained and provided backup support for organizational leadership.
Sales Associate
Forever 21
Elizabeth, NJ
03.2018 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Medical Biology - undefined
Rutgers University
Newark, NJ01.2022
Associate of Science - Biology
Essex County College
Newark, NJ07.2018
Skills
Chemical Handling
Analytical Chemistry
Instrument Calibration
Teamwork
Quality Control
Data Recording
Technical Reporting
Chemistry
Spanish
Hazardous Waste
Laboratory Safety
Chemical Neutralization
Sample Collection
Laboratory Testing
Analytical Skills
Laboratory Equipment
Languages
English (Expert)
Spanish (Expert)
Timeline
Chemist/Quality Control Lab Technician
Republic Services/ Cycle Chem INC.
04.2023 - Current
Work Associate
Amazon Fulfillment
01.2020 - 04.2024
Sales Associate
Forever 21
03.2018 - 04.2019
Bachelor of Medical Biology - undefined
Rutgers University
Associate of Science - Biology
Essex County College