Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mirtha Garcia Collin

Tampa,FL

Summary

A mission-driven leader with more than 20 years of experience managing diverse multi-disciplinary teams. Strength in new program development and execution with a varied skill set applicable across industries. Excellent communicator with a proven track record of cross-functional team building and change management.

Overview

29
29
years of professional experience

Work History

Director of Learning and Development

MarineMax, Inc.
Oldsmar, FL
06.2023 - Current
  • Developing and delivering a strategy for training, professional development, and workforce development for our globally distributed organization across retail, manufacturing, service, technology, and finance verticals.
  • Designing, implementing, and training others to deliver effective and accessible online, blended, and in-person classes, workshops, and training experiences while evangelizing a culture of lifelong learning and professional growth.
  • Collaborating with functional leaders across all business units, including HR and IT, to create effective, engaging, and cutting-edge role-based onboarding, upskilling, and reskilling learning opportunities to support career success and progression.
  • Tracking and analyzing internal and external data sources to anticipate and eliminate future skills gaps through learning and development programs.
  • Managing the learning technology ecosystem, including the LMS, eBook/eLearning platforms, screencast technologies, course authoring tools, practice platforms, AI tools, as well as evaluating newer, emerging learning technologies.
  • Developing milestones, key performance indicators, dashboard reporting, and rigorous evaluation strategies to continuously improve the impact of educational programs.
  • Partnering with Human Resources to develop strategies and enhance programs that support a culture of learning.
  • Partnering with industry associations, vendors, technical schools, and government agencies to establish effective workforce development programs and training opportunities that create a steady stream of candidates prepared to enter technical roles in the marine industry.
  • Leading the Learning and Development department, including establishing and efficiently managing budgets to maximize return, guiding and inspiring direct reports, and managing the work of external partners and vendors.

Director of Education

(ISC)²
Clearwater, FL
02.2015 - 06.2023
  • Managing large multi-disciplinary teams responsible for the development of curriculum and delivery of (ISC)² global credential training products.
  • Developing and implementing a vision for the creation and continued evolution of (ISC)²’s Professional Development Institute including a curriculum strategy and product plan, development and maintenance of a large rotating course catalogue of modular and stackable high-demand industry relevant courses.
  • Coordinating program acceptance of (ISC)² education and training programs for accreditation with national and international accrediting bodies, academic institutions, and workforce development programs.
  • Researching, developing, and managing strategic relationships with external organizations and partners to support education and training initiatives.
  • Managing the (ISC)² learning technology experience, features and functionalities including UI/UX, navigation, path to purchase, multi-channel capabilities, localization, product recommendations, and user-generated & social content opportunities.
  • Researching new developments, best practices, and accreditation compliance issues related to online and blended courses.
  • Directing the management of third-party relationships including content delivery partners, contractors, departmental augmented support, and other relationships as deemed necessary in support of organizational initiatives.
  • Collaborating with global offices, creative and marketing teams to deliver a holistic, end-to-end customer experience and maximizes opportunity to increase adoption, engagement, and conversion.
  • Directing strategic initiatives for education delivery, including all public in-person and live online training seminars globally as well as the management of the (ISC)² Authorized Instructor Program, which includes the development of instructor policies and procedures, onboarding, continuous training, and evaluation of our global instructor corps.

Director, Enrollment and Program Management

University of South Florida, Innovative Education
Tampa, FL
01.2013 - 02.2015
  • Developing and articulating a clear vision for new markets, program development, and enrollment growth in collaboration with USF senior leadership and institutional partners across the University related to the creation of online courses offered during summer and intersessions, degree programs, certificate programs, and various non-credit program offerings including continuing education and pre-college programs.
  • Working with internal constituents and outside consultants to evaluate the marketability of new potential programs, estimate immediate and sustained demand, and determine appropriate pricing to ensure competitiveness, ability to cover costs, and generate residual revenue for USF.
  • Creating new or enhancing existing business processes and practices and carefully documenting and communicating these to improve operational efficiency, consistency, and compliance in support of Innovative Education’s objectives and provide clarity and transparency to internal partners and outside consultants in order to enable on-time, quality, and on budget program delivery.
  • Provide program delivery and end-to-end management of USF Innovative Education programs both directly and through the management of a team of program/project managers, enrollment and retention specialists, and outside consultants by defining project goals, objectives, scope and estimates of schedules, resources, and costs.
  • Developing and managing an evaluation process for online courses offered during summer and intersessions, degree programs, certificate programs, and various non-credit program offerings including continuing education and pre-college programs including education support services and operations as well as vendor contracted services.

Special Assistant

University of South Florida, Office of the Provost
Tampa, FL
08.2011 - 01.2013
  • Develop, lead, and monitor the progress of a wide range of programs, initiatives, and activities for the Provost; assessing progress to goals/priorities and taking appropriate action to influence outcomes; and identifying and developing responses and alternatives for the Provost’s consideration and decision based on a thorough and careful analysis of relevant facts, conditions, and circumstances.
  • Ensuring that the initiatives, objectives, and priorities of the Provost are understood, supported, and advanced; serving as the Provost’s voice - conducting briefings or meetings, providing clarification, direction or coordination, and/or carrying out key or vital activities or specific projects.
  • Assisting the Provost and Vice Provosts in developing and implementing their respective programs and initiatives through research and data analysis; identifying and facilitating potential areas of coordination, collaboration, and integration with other programs and initiatives; harnessing the expertise, experiences, and resources that exist within the University; and identifying areas of opportunity.
  • Working closely and collaboratively with the Provost’s Cabinet Members, the President’s Office, College Deans, and other senior officers of the University, government officials, and agencies on a wide range of strategic, policy, and programmatic areas.
  • Participating in senior level discussions and decision-making; presenting relevant information and research findings; guiding deliberations, decisions, and action plans; and drafting policies, reports, correspondence and other materials, including those presented to the President and the University’s Board of Trustees.
  • Managing the Office of the Provost administrative staff and working collaboratively with the Director of Communications and Senior Director of Development.
  • Assisting the Provost in managing strategic relationships between the Office of the Provost and USF Colleges/Divisions, including the staffing of four critical advisory groups comprised of senior leaders from across the University.

Senior Project Manager

Harvard University, Office of the Provost
Cambridge, MA
01.2009 - 08.2011
  • Working strategically with high-level administrators from across Harvard’s schools and affiliated institutions to develop consensus about new more effective approaches to hiring, promoting, and retaining faculty.
  • Assisting Harvard’s Office of Human Resources with the creation and implementation of programs designed to assist faculty in balancing their professional and personal responsibilities.
  • Conducting research, preparing presentations, and developing reports and other methods of communication to be used with internal and external constituencies, including the development and maintenance of a new website and the redesign of the FD&D annual report
  • Staffing of advisory groups comprised of all Faculty Affairs Deans and Academic Deans from across the University.
  • Developing procedures and processes governing data collection for University planning and budgeting, as well as collaborating with staff regarding institutional data definitions and standards.
  • Working with appropriate staff in the University Budget Office and Office of Institutional Research to develop and maintain data warehouse files and systems.
  • Representing the Senior Vice Provost and Assistant Provosts at high level internal and external meetings.

Senior Project Manager

Harvard University, Allston Development Group
Cambridge, MA
01.2006 - 01.2009
  • Development of strategic plans for several schools, administrative units, and departments being considered for relocation to Harvard’s new campus in Allston including the collection, interpretation, presentation, dissemination, and storage of critical information about each user group.
  • Providing leadership and consultation for ADG staff in the manipulation of data, use of information, and data analysis.
  • Creation and staffing of the Allston Advisory Committee (AAC) a key advisory group to Harvard’s President comprised of all Deans and Vice-Presidents.
  • Development of regulatory filings to the City of Boston with particular focus on economic development including the gathering of data illustrating Harvard’s positive impact on the local and regional economy.
  • Selection and management of all outside consultants/vendors with respect to programming, strategic planning, and data products/analysis.
  • Coordination of strategic planning work with other Allston planning efforts including master planning, infrastructure planning, sustainability initiatives, and design
  • Direct management, supervision, and development of ADG staff supporting the strategic planning initiative.

Academic Affairs Analyst

Harvard University, Graduate School of Education
Cambridge, MA
09.2003 - 12.2005
  • Developing procedures and processes governing data collection for institutional planning and budgeting, as well as collaborating with staff regarding institutional data definitions and standards.
  • Providing leadership and consultation for staff in the manipulation of data, use of information, and data analysis.
  • Offering leadership and/or assistance in completing analysis and communicating the results of on-going and one time analytical studies using appropriate statistical analysis.
  • Developing survey instruments and designing survey protocols and processes.
  • Faciliating the integration of processes and data findings into institutional planning, evaluation, and decision-making processes
  • Preparing informational materials and formal research reports.
  • Working with appropriate staff to develop and maintain data warehouse files and systems.

Project Manager/Senior Planner

Daylor Consulting
Braintree, MA
07.2002 - 09.2003
  • Preparing long range master plans for six communities in the New England area.
  • Designing economic development/revitalization strategies that included the potential for the development of housing, retail, and industrial land uses for three New England are communities.
  • Working with New England area communities in developing zoning modifications to encourage certain types of development and encourage job growth.
  • Developing public outreach and marketing strategies including public forums, group exercises, surveys, website development, and focus groups.

Project Manager/Senior Research Analyst

Corporate Properties
Providence, RI
01.2001 - 07.2002
  • Conducting detailed market analyses to determine possible reuse scenarios for underutilized industrial properties owned by major corporations.
  • Creating and presenting reports outlining market findings, conclusions, and property disposition recommendations.
  • Designing marketing materials and developing a targeted marketing approach for the disposition of each facility
  • Creating and maintaining databases to house marketing information and comparable data.

Project Manager/Research Analyst

The Rouse Company
Columbia, MD
01.1999 - 01.2001
  • Creating and updating all marketing materials (including printed brochures and videos) for approximately 25 existing Rouse Company centers and three proposed development sites.
  • Coordinating consumer research initiatives to support new development projects and the operation of already existing centers.
  • Generating detailed and targeted market analyses designed to support the efforts of The Rouse Company’s leasing division.
  • The creation and execution of a Strategic Merchandising Review process designed to analyze an already existing shopping center’s performance and devise a strategy to strengthen the center’s market position and increase its sales and rent revenues.
  • Determining the viability of Rouse’s new retail development sites (ten sites in total) by conducting detailed market research, preparing impact/cannibalization analyses, drawing trade areas for already existing retail centers (competitive or Rouse owned) and the new proposed retail center, and generating sales and rent projections for the center as a whole and for proposed individual tenants; and hiring and management of all outside consultants/vendors with respect to systems, data products, and analysis.

Project Manager/Research Analyst

Bay Area Economics (BAE)
Silver Spring, MD
11.1997 - 01.1999
  • Preparing housing market and development feasibility analyses nationwide
  • Designing economic development/revitalization strategies that included the potential for the development of housing, retail, and industrial land uses
  • Retail experience including the development of revitalization strategies for shopping centers and retail districts.

Assistant to the Director

City of Oakland, Community & Economic Development
Oakland, CA
05.1996 - 11.1997
  • Management of the agency’s public information/marketing staff and for the creation and implementation of a citywide marketing plan
  • Detailed review of all federal and state legislation affecting the agency in order to ensure compliance with new regulations
  • Staffing the Economic Development/Community Development City Council sub-committee and managing responses to Council members’ information requests
  • Several economic development/redevelopment projects;
  • Defining business attraction and retention opportunities/challenges.

Education

Master of City and Regional Planning -

University Of California, Berkeley
Berkeley, CA

Bachelor of Arts - Psychology, Economics

Wellesley College
Wellesley Hills, MA

Skills

Strategic Planning

Change Management

Partnership Development

Technology Deployment/Integration

Cross Functional Team Leadership

Project Management

Research Analysis

Product Development/Management

Business Process Optimization

Training & Development

Languages

Fluent in Spanish.

Timeline

Director of Learning and Development

MarineMax, Inc.
06.2023 - Current

Director of Education

(ISC)²
02.2015 - 06.2023

Director, Enrollment and Program Management

University of South Florida, Innovative Education
01.2013 - 02.2015

Special Assistant

University of South Florida, Office of the Provost
08.2011 - 01.2013

Senior Project Manager

Harvard University, Office of the Provost
01.2009 - 08.2011

Senior Project Manager

Harvard University, Allston Development Group
01.2006 - 01.2009

Academic Affairs Analyst

Harvard University, Graduate School of Education
09.2003 - 12.2005

Project Manager/Senior Planner

Daylor Consulting
07.2002 - 09.2003

Project Manager/Senior Research Analyst

Corporate Properties
01.2001 - 07.2002

Project Manager/Research Analyst

The Rouse Company
01.1999 - 01.2001

Project Manager/Research Analyst

Bay Area Economics (BAE)
11.1997 - 01.1999

Assistant to the Director

City of Oakland, Community & Economic Development
05.1996 - 11.1997

Master of City and Regional Planning -

University Of California, Berkeley

Bachelor of Arts - Psychology, Economics

Wellesley College

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