Mirtha Maye Diza
Milpitas,CA
Summary
Dynamic ER Clinical Nurse Coordinator with a proven track record at Good Samaritan Hospital Medical Center, excelling in patient advocacy and interdisciplinary collaboration. Skilled in electronic health records and crisis management, I implemented innovative care strategies that significantly enhanced patient satisfaction and streamlined treatment processes, ensuring optimal outcomes in high-pressure environments. Compassionate healthcare professional with a background in nursing, known for high productivity and efficient task completion. Skilled in patient care management, emergency response, and infection control. Excel at communication, teamwork, and empathy, ensuring optimal patient outcomes and collaborative healthcare environments. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
12
12
years of professional experience
1
1
Certification
Work History
ER CLINICAL NURSE COORDINATOR
Good Samaritan Hospital Medical Center
San Jose, CA
12.2024 - 03.2025
- Completed comprehensive physical evaluations to prioritize treatments and make effective nursing assignments.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Reviewed charts for accuracy to reduce errors and verify completion of updates.
- Organized department in accordance with administrative guidelines to provide specified nursing services to meet legal, organizational, and medical staff guidelines.
- Organized monthly meetings with team members to review patient cases, discuss challenges, and develop solutions.
- Completed daily rounds of nursing department while upholding acceptable nursing standards.
- Coordinated nursing activities across multiple departments to ensure continuity of care.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Provided emotional support to patients and their families during difficult times.
- Implemented strategies to improve service delivery and patient satisfaction scores.
- Evaluated new equipment purchases for use in the clinical setting.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Provided mentorship to newly hired nurses in accordance with organizational protocols.
- Achieved departmental goals and objectives by instituting new processes and standards for inpatient care while in the ER.
- Delegated clinical and managerial responsibilities to staff.
- Ensuring that the schedule of the staff are properly done and managed according to mix skills.
- Assisted leadership team in establishing goals and objectives that reflect current trends within the healthcare industry.
Staff Nurse II
Alta Bates Medical Center
Berkeley, California
12.2023 - 12.2024
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Utilized an electronic medical record system to store patient information securely.
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Ensured that all equipment was properly maintained according to safety protocols.
- Assisted physicians with exams, lab tests or other procedures as requested.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Facilitated transition to home care by providing patients with continued care information and discharge instructions.
- Coordinated care with charge nurse and other staff through daily communication.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Monitored vital signs and documented changes in a timely manner.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Assessed patients to determine their physical condition, health status and needs.
- Triaging patients according to their needs at the front door and ambulance.
- Relief charge during breaks.
Registered Nurse
Baylor University Medical Center
Dallas, United States Of America
01.2023 - 11.2023
- Actively participated in multidisciplinary rounds to discuss complex cases and formulate treatment plans.
- Provided education to patients and families regarding health promotion and disease prevention.
- Delivered first aid and emergency care, triaged issues, and coordinated advanced medical responses.
- Collaborated with interdisciplinary teams to develop comprehensive discharge plans for patients leaving the facility.
- Managed acute changes in patient conditions by initiating appropriate interventions such as cardiac monitoring or wound care treatments.
- Maintained accurate documentation of patient medical records according to established standards.
- Administered pain management therapies including medication administration and non-pharmacological interventions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Advised family members on how best to provide homecare after discharge from facility.
- Coordinated with other healthcare professionals for effective team collaboration.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Being Team Leader for an assignment.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Responded quickly and efficiently to emergent situations using advanced life support techniques when necessary.
Charge Nurse
Royal Free London NHS Foundation Trust
London, United Kingdom
10.2020 - 12.2022
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Collaborated with public safety and community organizations to improve emergency response and patient outcomes.
- Developed strategies for improving efficiency within the Emergency Room department.
- Developed and implemented patient plans of care based on assessment data and physician orders.
- Educated patients and families about their diagnosis and treatment plan options.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Monitored patient vital signs and symptoms, responding rapidly to changes in condition and initiating appropriate interventions.
- Documented all patient interactions, assessments, and interventions in electronic health records with accuracy.
- Precepted new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures and techniques and patient assessments and interventions.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Managed patient triage, prioritizing care based on severity of condition and available resources.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Actively participated in process improvement initiatives designed to improve overall patient satisfaction scores.
- Implemented infection control measures to prevent the spread of contagious diseases within the emergency department.
- Administered prescribed medications per physician orders in a safe manner.
- Facilitated patient admission, transfer, and discharge processes.
- Liaised with physicians and ER staff to reduce critical minutes between admission and treatment and boost patient outcomes.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Advocated for patient rights and ethical treatment, ensuring respect and dignity in patient care.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Maintained inventory of medical supplies and medications, ensuring availability for emergency situations.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Directed nursing staff in providing quality care services to patients in accordance with organizational policies and procedures.
- Facilitated communication between medical staff members regarding complex cases or difficult decisions.
Patient Flow Coordinator/ Bed Manager
Luton and Dunstable Hospital NHS Foundation Trust
Bedford, United Kingdom
02.2020 - 10.2020
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Explained policies, procedures and services to patients.
- Conducted weekly meetings with sales staff to review progress on goals and objectives.
- Established policies and procedures for bed department personnel to follow in order to maintain quality standards.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Provided training and guidance to bed department employees on proper procedures for handling customer inquiries, complaints, and returns.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Evaluated performance of staff members on a regular basis in order to ensure they are meeting expectations set by management team.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Maintained accurate records of all transactions related to the bed department in accordance with company policy.
- Managed the daily operations of a bed department, including ordering beds and mattresses, setting up delivery schedules, and maintaining inventory.
- Performed troubleshooting tasks when issues arose during deliveries or installations at customer sites.
- Recruited, hired and trained new medical and facility staff.
- Worked effectively in team environments to make the workplace more productive.
Staff Nurse
Luton and Dunstable Hospital NHS Foundation Trust
Bedford, United Kingdom
10.2018 - 02.2020
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Assessed and monitored patients' physical and emotional health conditions.
- Documented all patient interactions, assessments, and interventions in electronic health records with accuracy.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Monitored vital signs such as pulse rate, respiration rate, temperature and blood pressure levels at regular intervals throughout shift hours.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Responded quickly to life threatening situations by providing advanced cardiac life support measures when needed.
- Coordinated transfers between departments within the hospital or outside facilities based on patient needs.
- Provided post-operative care for surgical procedures performed in the ER environment.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Utilized advanced cardiac life support (ACLS) and basic life support (BLS) techniques during critical situations.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Triaged and treated high-volume caseload in busy emergency room setting.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
Staff Nurse
Bicol Access Health Centrum
Napa, Philippines
10.2017 - 09.2018
- Provided compassionate end-of-life care for terminally ill patients.
- Assisted with diagnostic tests such as X-rays, CT scans, ultrasounds.
- Provided patient care according to established standards and protocols.
- Responded quickly to codes and coordinated efficient and skilled care.
- Collaborated with interdisciplinary team members to ensure quality patient care outcomes were achieved.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Documented all patient interactions, assessments, and interventions in electronic health records with accuracy.
- Developed individualized plans of care based on each patient's needs.
- Administered medications, intravenous fluids, treatments, and other therapies as prescribed by physicians.
- Supported physicians during trauma resuscitations in the Emergency Department.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Facilitated discharge planning process to ensure continuity of care after leaving the facility.
- Managed patient triage, prioritizing care based on severity of condition and available resources.
- Participated in quality improvement initiatives within the Emergency Department setting.
- Utilized evidence-based practice guidelines for appropriate nursing interventions.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Led debriefing sessions following major incidents, contributing to an environment of continuous learning and improvement.
- Monitored cardiac rhythm strips and titrated vasoactive medications as ordered by physicians.
Nurse
National University Hospital in Singapore
, Singapore
09.2015 - 09.2017
- Provided compassionate end-of-life care for terminally ill patients.
- Assisted with diagnostic tests such as X-rays, CT scans, ultrasounds.
- Provided patient care according to established standards and protocols.
- Responded quickly to codes and coordinated efficient and skilled care.
- Collaborated with interdisciplinary team members to ensure quality patient care outcomes were achieved.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Documented all patient interactions, assessments, and interventions in electronic health records with accuracy.
- Developed individualized plans of care based on each patient's needs.
- Administered medications, intravenous fluids, treatments, and other therapies as prescribed by physicians.
- Supported physicians during trauma resuscitations in the Emergency Department.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Facilitated discharge planning process to ensure continuity of care after leaving the facility.
- Managed patient triage, prioritizing care based on severity of condition and available resources.
- Participated in quality improvement initiatives within the Emergency Department setting.
- Utilized evidence-based practice guidelines for appropriate nursing interventions.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Led debriefing sessions following major incidents, contributing to an environment of continuous learning and improvement.
- Monitored cardiac rhythm strips and titrated vasoactive medications as ordered by physicians.Types of Cases Seen/Treated: Medical Cases, Surgical Cases, Oncology Cases, Urology, Orthopedic
Staff Nurse
Bicol Medical Center
Napa, Philippines
01.2013 - 08.2015
- Provided compassionate end-of-life care for terminally ill patients.
- Assisted with diagnostic tests such as X-rays, CT scans, ultrasounds.
- Provided patient care according to established standards and protocols.
- Responded quickly to codes and coordinated efficient and skilled care.
- Collaborated with interdisciplinary team members to ensure quality patient care outcomes were achieved.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Documented all patient interactions, assessments, and interventions in electronic health records with accuracy.
- Developed individualized plans of care based on each patient's needs.
- Administered medications, intravenous fluids, treatments, and other therapies as prescribed by physicians.
- Supported physicians during trauma resuscitations in the Emergency Department.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Facilitated discharge planning process to ensure continuity of care after leaving the facility.
- Managed patient triage, prioritizing care based on severity of condition and available resources.
- Participated in quality improvement initiatives within the Emergency Department setting.
- Utilized evidence-based practice guidelines for appropriate nursing interventions.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Led debriefing sessions following major incidents, contributing to an environment of continuous learning and improvement.
- Monitored cardiac rhythm strips and titrated vasoactive medications as ordered by physicians.
Education
Bachelor of Science - Nursing
Universidad de Sta Isabel
Philippines03.2012
Skills
- Patient assessment
- Care coordination
- Electronic health records
- Treatment planning
- Clinical documentation
- Interdisciplinary collaboration
- Patient advocacy
- Quality improvement
- Time management
- Staff training
- Conflict resolution
- Emotional intelligence
- Effective communication
- Crisis management
- Discharge planning
- Continuing education
- Clinical assessment
- Ethical practice
- Clinical quality improvement
- Evidence-based practice
- Clinical leadership
- Initial trauma life support
- Advanced cardiovascular life support (ACLS)
- Team collaboration
Certification
- Foundations in Emergency Nursing, 09/2021
- Advanced Cardiac Life Support
- Basic Life Support
- Pediatric Life Support
- ENPC
- TNCC
- NRP
- STABLE
- NIHSS
- CPI
References
- Ana Gomes, Royal Free Hospital, Band 7 Senior Charge Nurse, +447564264539, ana.gomes2@nhs.net
- Ronald Estigoy, BUMC, Supervisor, +16462673136, Ronald.EsJgoy@BSWHealth.org
Country Of Current Residence
United States of America
Timeline
ER CLINICAL NURSE COORDINATOR
Good Samaritan Hospital Medical Center
12.2024 - 03.2025
Staff Nurse II
Alta Bates Medical Center
12.2023 - 12.2024
Registered Nurse
Baylor University Medical Center
01.2023 - 11.2023
Charge Nurse
Royal Free London NHS Foundation Trust
10.2020 - 12.2022
Patient Flow Coordinator/ Bed Manager
Luton and Dunstable Hospital NHS Foundation Trust
02.2020 - 10.2020
Staff Nurse
Luton and Dunstable Hospital NHS Foundation Trust
10.2018 - 02.2020
Staff Nurse
Bicol Access Health Centrum
10.2017 - 09.2018
Nurse
National University Hospital in Singapore
09.2015 - 09.2017
Staff Nurse
Bicol Medical Center
01.2013 - 08.2015
Bachelor of Science - Nursing
Universidad de Sta Isabel
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