Mirunalni Thangavelu
East Lansing,MI
Summary
Results-driven professional with over 20 years of experience, specializing in Project and Product Management. Committed to delivery excellence through quality management and customer satisfaction. Demonstrated success as proactive and decisive leader, articulate communicator with strong emphasis on data-driven decision making, fostering cross-functional collaboration and achieving business objectives through scope management, process improvements, stakeholder and resource management. Skilled in optimizing team dynamics an strategic planning to meet organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Analyst, Manager
Acentra Health Inc.
LANSING , MI
04.2021 - Current
- Delivered key project deliverables like Project Management Plan, Requirements Management Plan, Configuration and Release Management Plan.
- Created and managed project schedules and conducted schedule risk analysis, including proposing mitigations based on team progress, task dependencies, and resource constraints.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Identified and streamlined incident and service request workflow processes to ensure SLA compliance.
- Leading scope management via the Change Management process, coordinating on release planning, facilitating discussions.
- Prepared detailed reports on project status, results, risks, and milestones achieved. Created dashboards using BI tools such as Tableau or PowerBI.
- Facilitated workshops with stakeholders to define scope, objectives and business rules.
- Lead a team of 7-10 resources and developed process maps, data flow diagrams, and use cases to document functional specifications.
- Analyzed business requirements and identified potential solutions.
- Created project plans and coordinated activities of cross-functional teams involved in the development of new systems or changes to existing ones.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Maintained the project RUM, managed resource onboarding, and provided guidance to team members regarding tasks assigned to them.
- Identified risks associated with each project and developed strategies for mitigating those risks.
Project Manager
CLIENT NETWORK SERVICES Inc.
LANSING , MI
03.2017 - 03.2021
- Managed end-to-end planning to ensure timely execution of the Medicaid Claims Processing module.
- Evaluated task progress for implementation in MS Project and identified task dependencies, resource requirements for cross-functional tasks.
- Provided senior management with metric-based updates using Jira, MS Excel, and dashboards.
- Acknowledged by Client for effective communication of solutions, proactively alerting impact to project scope and schedule, and consistent delivery excellence.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Facilitated resolution of conflicts between team members when necessary.
- Managed multiple projects with competing deadlines simultaneously.
- Created and implemented processes to ensure successful completion of projects.
Project Manager
CLIENT NETWORK SERVICES Inc
Chennai , India
01.2016 - 02.2017
- Prepared Statement of Work and Project Management Plan for offshore development, defining project roadmap.
- Maintained project scope, created resource-loaded master plan, reviewed resource requirements against iteration planning.
- Prepared project schedule for offshore development that was aligned to onsite MS Project schedule.
- Managed project resource loading, capacity planning, managed team of 22 with 3 direct reports, training resources in onshore/offshore business model.
- During the ideation phase, lead joint brainstorming sessions with business and IT stakeholders to propose a Solution Design for the Cost Settlement project to the State of Michigan.
- Requirements analyses during the pre-development phase by organizing, specifying, and converting them to prototypes.
- Mentored project leads by leading complex work breakdown sessions that identify project deliverables, milestones, and task dependencies.
- Communicated project health to stakeholders with overall project monitoring in accordance with the organizational Quality Management System (QMS).
Product Lead
CLIENT NETWORK SERVICES Inc
Chennai , India
05.2015 - 12.2015
- Delivered Product roadmap for proprietary product as a fully redesigned product with a new UI framework, with UX 2014 standards, and enhanced performance.
- Prepared baseline schedule against product roadmap, tracked task dependencies, reviewed effort estimation, and project iteration plans with detailed work breakdown and resource allocation.
- Managed a team of 9 in Development and Operations for technology migration and infrastructure maintenance.
- Reported project metrics with planned against actual, reported project health to stakeholders, mitigated schedule conflicts with periodic reviews of task dependencies against resource availability.
- Managed integration of organizational requirements traceability tool with proprietary project management tool.
- Monitored progress of development projects to ensure milestones were met according to timeline.
Senior Business Analyst
CLIENT NETWORK SERVICES Inc
Chennai , India
01.2014 - 06.2015
- On-time delivery for all major Product releases in 2014 and 2015 on technology migration, implemented new UI framework with UX 2014 standards.
- Managed product operations and support team of 15 members, established core competencies in team to accomplish product enhancements and SLA compliance.
- Established monthly customer review meetings and reviewed product and infrastructure enhancements against quarterly product release schedules.
- Functional competitor analysis (IBM ClearQuest, Microsoft SharePoint, Atlassian Jira), requirement analysis, identifying priorities, functional test case preparation and testing.
- Rebranding & promoting product, expanding customer base, which increased product usage by 20%.
Research Associate
University Of Waterloo
Ontario , CA
09.2011 - 02.2013
- Client relationship management with sponsoring agencies of clinical trials- Alcon, Johnson & Johnson, Pfizer.
- Clinical project management and data analyses based on Statement of Work; delivering monthly reports to project sponsor(s).
- Implementation Planning and Procurement Management, resource loading and task assignment of 8 member team.
- Updating Knowledge Management repository periodically with best practices and lessons learnt.
Research Associate
The Ohio State University, OH
Columbus , Ohio
06.2008 - 05.2011
- Project design, planning and resource planning in clinical trial management.
- Functioned as primary liaison for clients like Johnson and Johnson, Alcon and CIBA Vision, Pfizer, Cooper Vision.
- Project coordination in clinical studies with delivery on-time and within cost.
Education
Master of Science -
Duquesne University
Pittsburgh, PAMaster of Science -
University of Madras
Chennai, India.Associate of Applied Science - Diploma in Network Computing
National Institute of Information Technology, India
Chennai, IndiaSkills
- PMI Project Management Framework
- Process Analysis and Improvement (CMMI v13)
- Requirements Life Cycle Management
- Stakeholder Management
- Resource Management
- Critical Thinking and Decision-Making
- Consensus Building and Facilitation
- Business process mapping
- Diversity and Inclusion
- Schedule Management
- Coaching and Mentoring
- Quality Control
Certification
- Generative AI for Data Scientists Specialization, IBM
- Certified Project Management Professional (PMP)
- Certified CMMI Assessment Team Member , CMMI for Development v1.3
Timeline
Business Analyst, Manager
Acentra Health Inc.
04.2021 - Current
Project Manager
CLIENT NETWORK SERVICES Inc.
03.2017 - 03.2021
Project Manager
CLIENT NETWORK SERVICES Inc
01.2016 - 02.2017
Product Lead
CLIENT NETWORK SERVICES Inc
05.2015 - 12.2015
Senior Business Analyst
CLIENT NETWORK SERVICES Inc
01.2014 - 06.2015
Research Associate
University Of Waterloo
09.2011 - 02.2013
Research Associate
The Ohio State University, OH
06.2008 - 05.2011
- Generative AI for Data Scientists Specialization, IBM
- Certified Project Management Professional (PMP)
- Certified CMMI Assessment Team Member , CMMI for Development v1.3
Master of Science -
Duquesne University
Master of Science -
University of Madras
Associate of Applied Science - Diploma in Network Computing
National Institute of Information Technology, India
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