Miryam Digabi Koumba
Washington,DC
Summary
Seeks a mid-level position in a professional corporate environment which maximizes skills of people and processes, and is driven by a team-based, results-oriented philosophy People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying professional Team lead needs to develop and deliver creative solutions.
Overview
1
1
year of professional experience
Work History
Team Supervisor
Cosi Inc
Capitol Hill, Washington, D.C.
11.2008 - 04.2010
- Opened the restaurant to launch operations at new locale and built sales forecasts and schedules to reflect desired productivity targets
- Optimized profits by controlling food, beverage, and labor costs
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency
- In charge of training and providing an excellent customer service skill
- Commercial awareness, flexibility, good interpersonal skills, communication skills.
Education
Bachelor's - International Business
Strayer University
Washington, DC05-2010
Skills
- HAACP Plans
- TIPS and ServSafe Certified
- FDA Food Guidelines
- Full-Service Restaurant Background
- Quality Control Standards
- High-Volume Production Capability
- Portion/Cost Control Focus
- Inventory Management
- Invoice Processing
- Employment Training & Development
- MS Word/Excel/PPT Proficient
- Assignment Delegation
- Innovation management
- Complaint Handling
- Effective Leadership
- Report Preparation
- Performance Improvement
- Staff Training
- Documentation And Reporting
- Cash Handling
- Coaching
- Complaint resolution
- Team Supervision
- Quality Improvement
- Leadership
- Evaluating Employee Work
- Attention to Detail
- Teamwork and Collaboration
- Goal Setting
- Conflict Resolution
- Team motivation
- Coaching and Mentoring
- Team Check-Ins
- Safety
- Giving Constructive Feedback
- Overseeing Daily Activities
- Complex Problem-Solving
- Leading Team Meetings
- SOP Adherence
- Problem-Solving
- People Management
Accomplishments
- Effective in directing the operation and organization of food prep and services.
- Developed relationships with customers; proactive in seeking solutions to concerns and/or barriers to great dining experiences.
- Have successfully organized store community service projects and donated proceeds to nonprofit organization.
References
References are available upon request
Languages
French
Native/ Bilingual
Timeline
Team Supervisor
Cosi Inc
11.2008 - 04.2010
Bachelor's - International Business
Strayer University